Dover Honda

4th Honda CRV! We are return customers times 4. We appreciate the professionalism and bottom line approach that Rick Stern gives us from the minute we walk in. Alway We are return customers times 4. We appreciate the professionalism and bottom line approach that Rick Stern gives us from the minute we walk in. Always a pleasure. If we have any questions after purchase, we feel welcome to call and ask. More

Easy ride Shopping for cats is not something I enjoy...so as my lease neared it’s end I was dreading the process. A big thank you to Paula, Allen and Marsha for Shopping for cats is not something I enjoy...so as my lease neared it’s end I was dreading the process. A big thank you to Paula, Allen and Marsha for giving me a great experience! More

A very pleasant experience given the stressful situation. I was in a situation where I needed a car quickly. Everyone was friendly, helpful and very professional. By afternoon this satisfied customer had a I was in a situation where I needed a car quickly. Everyone was friendly, helpful and very professional. By afternoon this satisfied customer had a new car. More

Great car buying experience ! Karen was very helpful and accommodating and seemed to go above and beyond! The service department was also very accommodating and I appreciated the ! Karen was very helpful and accommodating and seemed to go above and beyond! The service department was also very accommodating and I appreciated the free car wash! More

2 car purchase made easy Great service! Karen did a great job with our multi-car purchase. She provided a great overview of the cars features and made my daughter's first new Great service! Karen did a great job with our multi-car purchase. She provided a great overview of the cars features and made my daughter's first new car experience a great one! More

Efficient handling of my needs and consideration. If you are looking for a great deal, stop by dover Honda and see the inventory. If you know what you want, do your research and give them a look. Very If you are looking for a great deal, stop by dover Honda and see the inventory. If you know what you want, do your research and give them a look. Very knowledgeable personnel in all departments. More

Bought Certified Ridgeline Black Edition Pleasant to deal with, addressed and resolved issues and concerns during the purchase professionally, knowledgeable and patient when demonstrating fe Pleasant to deal with, addressed and resolved issues and concerns during the purchase professionally, knowledgeable and patient when demonstrating features during the test drives and post purchase. Plan to be there for a while they will take the time to walk you thru things until you are comfortable and they are a busy dealership. More

Bought a new CRV I dealt with Sue Garland, this is our third Honda from Dover Honda, and second one bought from Sue. She is great to deal with, and very accommodating. I dealt with Sue Garland, this is our third Honda from Dover Honda, and second one bought from Sue. She is great to deal with, and very accommodating. I knew exactly what I wanted, called Sue, and it was ready for me the next day at the time I requested, and the price was the best to be found. I definitely recommend Sue Garland to anyone looking for a new Honda. More

Almost 4 hours for tires I’ll start with the good and work to the multiple issues I had with my most recent visit to Dover Honda. I am no stranger to this dealership seeing my I’ll start with the good and work to the multiple issues I had with my most recent visit to Dover Honda. I am no stranger to this dealership seeing my family has purchased three separate vehicles from here in the last 2 years. If you are going in for an oil change/tire rotation, you will be treated to a wonderful experience that will surprise you at how quickly and efficient they are. However, the was a TSB for my cars tires and needed to have them replaced under warranty for safety issues. I called on 1/28/19 asking about the TSB which Anthony could not find. He called back within 30 seconds stating there was. I made an appointment to have it looked at for the following Saturday. I was under the impression that the TSB was to be done then seeing I was quoted an hour for the service. I arrived at my appointment time and checked in. A half hour later, I was told that they didn’t have the tires in stock ( good customer service would have been to order them when I made the appointment) and I had to schedule another appointment to have them replaced. I did so for the following Saturday. I arrived for my second appointment on time and found a line. Kenny looked around me and asked the guy behind me if he could help him. I spoke up and asked if I was to be waited on. I explained the situation, gave my FOB, and proceeded to wait; and wait I did. Almost four hours later, I finally had my fob back in my hands. When I inquired multiple times to why it takes them almost four hours to do four tires, I was met with excuses instead of apologies. In a past life, I did the same work the technician did and never did it take me 4 hours to mount and balance four tires regardless of sidewall thickness or tire ratios. Never once was I extended any compensation for my time which would have shown myself they cared about my time almost as much as I do. At this point, I have come to the conclusion that I will continue to utilize Dover Honda for their efficient oil changes and nothing else. Also, when I decide to purchase another vehicle, I may decide to try another dealership that values my time almost as much as I do. More

Easy Peezee Dover Honda provided prompt and fair pricing that was right in line with my online research. I didn't feel like I had to keep my guard up during this Dover Honda provided prompt and fair pricing that was right in line with my online research. I didn't feel like I had to keep my guard up during this experience to avoid the all to common car buying games. From walking in the door and being met by Paula and the wonderful Charlie to the salesman Rick, I felt at ease and under no pressure. I feel my trade in value was fair and that sealed the deal for me. I absolutely love my truck and will definitely steer anyone I meet looking for a Honda their way. More