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Duval Acura

Jacksonville, FL

4.2
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,071 reviews

January 05, 2020

My service with Casey Graham is very exceptional. He make sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service depar More

by Ericahoy1969
Recommend Dealer
Yes
Employees Worked With
PHILIP C. GRAHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
ARICK D. ARMENTA
4.0
This rating includes all reviews, with more weight given to recent reviews.
KHALIL R. MERCADO CORREA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOVIE B. QUINTO
Jan 06, 2020 -

Duval Acura responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

January 05, 2020

Geat service as usual Arick always provides us with great service in a timely fashion. Never any suprises as he always explains the service to be done and approximate time More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Duval Acura responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for the great review!

January 05, 2020

An exceptional purchasing experience! Duvall Acura is unique. The showroom culture is professional and calm. No bells, yelling, or loud noise. A major purchase should be conducted in setti More

by cmperrotta
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Crow, Sales Person - Excellent, R BINRASHED, CAIN PIERCE
Jan 06, 2020 -

Duval Acura responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

January 05, 2020

A great service from a truly professional dealership. We'll continue to rely on Duval Acura for all of our service needs in the future. More

by rme_av8tor
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Duval Acura responded

Hello, thank you so much for your high star rating! We're always happy to help!

January 04, 2020

Roger was Awesome Thanks Roger for another great Acura, Both my mother and I love our vehicles. You have truly made my wife happy with our ne RDX. Thanks More

by Wrn63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HECTOR F. CASTANEDA Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROGER C. SLAVENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN P. DAWSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOVIE B. QUINTO
Jan 06, 2020 -

Duval Acura responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for the great review!

January 04, 2020

Great buying experience Working with Curtis and Tim was very comfortable. There wasn't any pressure to buy and they offered several different options for us to look at before More

by William Cobb Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURTIS E. PILLOW
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMOTHY C. WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Duval Acura responded

Hi, we are very happy we could provide you with a positive experience!

January 04, 2020

7000 mile check up Have been a customer for years as I have had three Acura’s. Always do a good job and have no complaints. Very friendly and professional. More

by Cbridger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Aman
Jan 06, 2020 -

Duval Acura responded

Hello, we are glad we could help! We sincerely value your business and look forward to your next visit!

January 01, 2020

Awesome Experience Our experience with Duval Acura was so unbelievably easy that we were commenting to each other that this can’t be real. The entire staff is friendly a More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Saale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED, CAIN PIERCE
Jan 03, 2020 -

Duval Acura responded

Hello, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 16, 2019

Quick and painless experience.. First I have to say that this was one of the most stress vehicle purchases I’ve ever had. My sales associates Anthony and Cain we’re both very knowle More

by tequila john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY V. LEWIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CAIN PIERCE
Nov 19, 2019 -

Duval Acura responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2019

Very good! But there's that but closing took entirely to lon The experience was good, it took to long for the closing, I paid cash it should have been quick and easy. The salesman was very courteous and knowledg More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CAIN PIERCE
Nov 04, 2019 -

Duval Acura responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Duval Acura and we hope to see you again.

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