Duval Ford

Brought in for service. Was greeted right away. They listed the work i wanted done. Kept me updated on the progress. Work was done 30 minutes ahead of the time quoted. Courteous and professional. listed the work i wanted done. Kept me updated on the progress. Work was done 30 minutes ahead of the time quoted. Courteous and professional. More

Brittany was very pleasant, courteous, and professional. We will continue to use Duval Ford as the preferred dealer for both of our Ford vehicles. Thanks We will continue to use Duval Ford as the preferred dealer for both of our Ford vehicles. Thanks More

I had a truck in mind at another dealership when I thought I would give duval a try ,Tino was honest,helpful and knowledgeable about his product, I bought it.i am a customer for life. thought I would give duval a try ,Tino was honest,helpful and knowledgeable about his product, I bought it.i am a customer for life. More

I was impressed with my entire visit at Duval Ford, from arriving with no car to driving away with my new vehicle. Tino should be salesman of the year! Took great care of me and was completely transparent w arriving with no car to driving away with my new vehicle. Tino should be salesman of the year! Took great care of me and was completely transparent with the minor details of the purchase. First class treatment. Thanks Tino!!! More

Very quick to greet me when I pulled in the service area. I also had a cracked windshield and they told me they could help me with that and within two days it was done. The service from Ford service departme I also had a cracked windshield and they told me they could help me with that and within two days it was done. The service from Ford service department and having them help me with the other issue was far beyond what was expected. A great thank you to all involved, T. Neal More

Tino was great, no commission sales and, he had my interest at heart. I have been a Duval Ford customer for years for good reasons, great service department too. Thank you! interest at heart. I have been a Duval Ford customer for years for good reasons, great service department too. Thank you! More

Service department was what is used The only thing that even with an appointment the wait is so long. But customer service was on point. even with an appointment the wait is so long. But customer service was on point. More

Tino and the management staff went above and beyond making sure that I was taken care of during my vehicle purchase. I originally purchased a used truck from Duval, but after realizing there were some making sure that I was taken care of during my vehicle purchase. I originally purchased a used truck from Duval, but after realizing there were some things I was not 100% happy with on the truck, I asked Tino if there was anything that could be done, and they did not disappoint. Tino got with management, and I was placed in a loaner vehicle while they attempted to find a truck which met my request. The process of finding the exact truck I wanted took a little over 5 days, but Tino gave me constant updates on the search for the truck, and made himself available to my phone calls and questions at anytime. Tino ended up finding me the truck of my dreams, and got with their GM Jose who assisted in making sure I received a great price on the truck! Duval Ford was met with a difficult task, but surpassed all expectations. The entire staff at Duval is one to be truly proud of. Tino did an outstanding job ensuring that my new vehicle purchase was completed with as minimal stress as possible and he did an outstanding job. Mike Foresto from service was also extremely helpful in giving me options for lift kits, and other after market accessories I may be interested in for my new truck! And Randy in the Finance department was extremely professional and helpful in assisting me with the financing options for my truck! Again, thanks to Tino, and the team at Duval Ford for getting me in a truck I truly love! More

I have bought several vehicles in the past at Duval Ford but this experience was like no other. We visited Duval Ford to see Tino, because he is someone I trusted in the past in our Military Career together but this experience was like no other. We visited Duval Ford to see Tino, because he is someone I trusted in the past in our Military Career together. Now when I needed guidance and security, I looked to him when making this new investment. He's the guy to get the job done, without a question! Our request was special to us, this was in effort to get the perfect car for our 16 year old daughter Taryn. We told him we are not in a rush and he understood our needs and spent a lot of time with us...to the extent of taking us to a Honda dealership down the road to decide what she was interested in & why. It was a month and a half later, I received a call from Tino checking in on us and he made the comment saying “I might have your Daughter's Car!”, I'll give you a call tonight. Later on, he called on FaceTime with our family showing us a vehicle that he recently purchased from a customer. I don't know how he did it but he made it happen and made no excuses. Level of delivery was bar none, like buying a Benz but better...didn't have to spend all the money for that level of service that was genuine and created a lifetime experience with my family that we'll never forget. Thanks as always to Duval Ford for Hiring Tino! Thanks again Tino fair winds and following seas! If you need a car my recommendation (1) Go to Duval Ford (2) choose Tino, you'll never go wrong. R/Wayne Welch More

Went in for a service on my 2018 F-150. Had very little time, so waited on the truck. Mike went out of his way to get me in and out within 40 minutes. Also, a huge shoutout to Sheila for helping to make it time, so waited on the truck. Mike went out of his way to get me in and out within 40 minutes. Also, a huge shoutout to Sheila for helping to make it happen. I've purchased (and referred others) to Duval Ford and Honda. Have never been disappointed! Great folks! More