Duval Ford

Best customer Service Period! Excellent customer service!!!! Ethan Seibel listened to what I was looking for and stayed within my price range. Very friendly highly recommend. thank Excellent customer service!!!! Ethan Seibel listened to what I was looking for and stayed within my price range. Very friendly highly recommend. thank you for going above and beyond for my purchase experience. this is my seventh purchase of a new car form Duval Ford and I'm a customer for life. I would recommend this dealership and I have recommend this dealership to all my friends and co workers. The best dealership in Jacksonville by far!!! More

Friendly service crew and fast service! Came in for an oil change without an appointment. They were able to get my vehicle in right away and I was back on the road in about 45 minutes and w Came in for an oil change without an appointment. They were able to get my vehicle in right away and I was back on the road in about 45 minutes and was given a great price. The service tech gentleman was very friendly! More

They treat the customers with care. Every employee that I had contact with in the dealership are great. Taysha took time to find what it was best for me and Lebron had the patience with me in the technology had contact with in the dealership are great. Taysha took time to find what it was best for me and Lebron had the patience with me in the technology part. More

Bought a Fusion I have bought many vehicles from Ford. They keep you informed on all steps even in the service department. I have bought my last few vehicles from T I have bought many vehicles from Ford. They keep you informed on all steps even in the service department. I have bought my last few vehicles from Tino Lebron, I could not ask for a better salesmen. I keeps me informed and doesn't leave me hanging. He is also there for me if I have questions after the sale. More

Awesome service Worked the entire buying process online and via phone. They delivered my new truck and picked up my trade. They worked well on the price and I couldn' Worked the entire buying process online and via phone. They delivered my new truck and picked up my trade. They worked well on the price and I couldn't be happier. Highly recommend Duval ford! More

Stellar Service Great attention to detail and on point customer service. I will definitely recommend others to this dealership. We are now part of the Ford family for Great attention to detail and on point customer service. I will definitely recommend others to this dealership. We are now part of the Ford family for many years to come. More

Sean Pimental got it Right & restored my faith in Duval Ford I did not have a Great experience the time before but this time it was great I appreciate everything Sean did to help Thank You Jason Correia I did not have a Great experience the time before but this time it was great I appreciate everything Sean did to help Thank You Jason Correia More

Mirror Repair. Representative was Excellent who greeted me! He was very Cordial/pleasant. Quite refreshing in this current time we are experiencing. I wish the employees had masks. But it was a tactful and g He was very Cordial/pleasant. Quite refreshing in this current time we are experiencing. I wish the employees had masks. But it was a tactful and graceful distancing. I don't recall seeing hand sanitize. However I did observe someone cleaning in the customer service area. More

New car purchase The car we wanted was not available, the dealership found us our car. Most of the transaction was done via phone and text. The car was delivered. W The car we wanted was not available, the dealership found us our car. Most of the transaction was done via phone and text. The car was delivered. We are pleased with the whole deal. More

Awesome place. Excellent service. Couldn’t ask for a better group of people. Susan Moore was beyond excellent. Started the process in the morning and was driving home in my new truck that night. better group of people. Susan Moore was beyond excellent. Started the process in the morning and was driving home in my new truck that night. More