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Duval Ford

Jacksonville, FL

4.9
1,714 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,714 reviews

June 20, 2019

Always top notch service From the moment you arrive the service personnel are all over you from opening the door to handling the need. Communication was fantastic and vehicle More

by Squid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Pimental, Richard Jordan
Aug 15, 2019 -

Duval Ford responded

Thank you so much. We look forward to serving you again when you need us.

June 16, 2019

Oil Change Walked in to get a oil changed, thought it was gonna take forever but actually got out of there in a decent time, and the service was excellent More

by UNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot dude name who helped me but I’ll get it the next time I scheduled a appointment so he could be recognized
Aug 15, 2019 -

Duval Ford responded

Thank you!

June 08, 2019

1st oil change Dropped by in the middle of the day for Oil change. Oil change & wash was done in about 35 minutes. I see good improvements in service since Sheila Mc More

by Grif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Duval Ford responded

We look forward to serving you again.

June 06, 2019

Great Deal and smooth process David is so helpful from web inquiry to my visit to the dealership. Very professional and not a pushy sales associate. He is very patient in explainin More

by Howell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Perera
Jun 11, 2019 -

Duval Ford responded

We are glad to hear it. Thank you.

June 06, 2019

Excellant Good.it was real good serice from my sale associate dennis serrano..he showed me every thing i needed to know about my new ford f150 xlt. More

by 2018 Ford f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis serrano
Jun 11, 2019 -

Duval Ford responded

Enjoy your new F-150!

May 31, 2019

Best Customer Service Went to buy a car for the first time and this dealership came highly recommended to me. It was quite evident why right off the bat. The team at Duval More

by Fiesta561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael and Larry
Jun 11, 2019 -

Duval Ford responded

We are honored.

May 29, 2019

Saved the day!!!! Had our car towed to Duval Ford when brakes locked up. We were towing same behind our 42 foot American Eagle motor coach. Chris Carter took care More

by Sandman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Carter
May 31, 2019 -

Duval Ford responded

Thank you!

May 27, 2019

Great Dealership I showed up late Saturday not sure what car i wanted. After several test drives David Gunny Moore helped find the right car for me 2019 Edge. He stood More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
May 31, 2019 -

Duval Ford responded

Thank you. It was a pleasure to work with you.

May 27, 2019

Not your average dealer !! Really enjoyed our experience with Jermaine! He’s a straight up guy and made our experience very enjoyable! We will always come back to him for any fu More

by Grunt03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Holsey
May 31, 2019 -

Duval Ford responded

We would be honored to have the chance to work with you again. Thank you!

May 26, 2019

Buying a used car My used car buying experience was great everyone was so friendly and helpful in helping me my my used car thank you..Thanks Duval ford for every More

by CSMYTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Oreilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherrod Anderson
May 31, 2019 -

Duval Ford responded

We thank you! It was a pleasure working with you.

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