Duval Ford

stressed Four in the afternoon passenger door will not shut while in Orange Park. I was going to take to Duval the next morning but realized battery would go d Four in the afternoon passenger door will not shut while in Orange Park. I was going to take to Duval the next morning but realized battery would go dead because lights would stay on. I go into apnic mood and head for Duval. There at 5:00 so I guessed closed and still panic mode. I walk in ask if stiill open answer yes sir. Long story short Christopher Carter treated me like I was the first customer of the day. He also say I was very nervous and was able to assure me everything could be handled and calmed me down. Now the extra mile. He asked me to wait a minute while he checked something inside. He came back out and said there was a recall on the latch and it would be no charge and also had a rental car on the way at no charge. This attitude and treatment followed throughout the entire process. Made a stressed out old man feel a lot better. KUDOS KUDOS KUDOS to Christopher. More

Ladies day oil change Bob Oreilly sold us the truck and we are very happy with it. People still are telling us what a good looking truck we have. We get our oil changes d Bob Oreilly sold us the truck and we are very happy with it. People still are telling us what a good looking truck we have. We get our oil changes done at the dealer and are happily surprised when the same person is there over a year now to do our write up and service needs. More

Great Mr Luis a molina was excellent salesman very nice I will recommend him to more customer thenks dual ford for a great salesman he explain everything th Mr Luis a molina was excellent salesman very nice I will recommend him to more customer thenks dual ford for a great salesman he explain everything that need to be. More

Satisfied service Professional salesmanship, no pressure to purchase, patient, acted like they wanted my business then proved it, made the deal. Very satisfied. We hav Professional salesmanship, no pressure to purchase, patient, acted like they wanted my business then proved it, made the deal. Very satisfied. We have already recommended dealership to family and friends. More

2018 Exployer My first experience at Duval Ford was nothing short of outstanding. Purchase of my Ford Exployer Limited was a great experience. This is how car buyin My first experience at Duval Ford was nothing short of outstanding. Purchase of my Ford Exployer Limited was a great experience. This is how car buying is suppose to be. Everyone was friendly and very helpful. I would definitely recommend Duval Ford to anyone. More

Service department, awesome job super fast oil change 😀❤️️ Duval Ford has been an amazing experience, from getting me into my dream mustang, with no money down and a monthly payment I can afford to there supe Duval Ford has been an amazing experience, from getting me into my dream mustang, with no money down and a monthly payment I can afford to there super fast service department, everyone has amazing customer service, and will do anything to get whatever you need done , and this was my second mustang purchase from duval Ford ??? More

Purchasing a 2017 Mustang that we saw on their website. It was nice to be able to walk into a dealership without getting mobbed as soon as we got out of our car. We were greeted by Juventino Lebron Jr. We h It was nice to be able to walk into a dealership without getting mobbed as soon as we got out of our car. We were greeted by Juventino Lebron Jr. We had already seen the car that we were interested in on Duval Ford's website. The car was beautiful, the price was right and Mr. Lebron didn't try to switch us to something else. They gave us fair value for our trade, as well. We were treated with respect in a very modern facility by a very nice and pressure free salesperson. It was always our needs over theirs as far as he was concerned. We highly recommend Juventino Lebron Jr. and Duval Ford. More

Luis is very helpful and patients Because I’m satisfied of what im expected for and also the sale man Luis is very nice to us.i like the way he treated us and specially I love my new F Because I’m satisfied of what im expected for and also the sale man Luis is very nice to us.i like the way he treated us and specially I love my new Ford F-150 More

Quality Care I appreciate everything that this dealership did. John went above and beyond and even though things took a little bit longer then expected he made sur I appreciate everything that this dealership did. John went above and beyond and even though things took a little bit longer then expected he made sure all my needs were taken care of. I appreciate the staff at Duval Ford for taking care of my vehicle. More

Awesome My experienceswith Duval Ford was awesome! I love doing business with Warren Hart! I will always come to Duval Ford to purchases a car. Thank you Duv My experienceswith Duval Ford was awesome! I love doing business with Warren Hart! I will always come to Duval Ford to purchases a car. Thank you Duval Ford for mu 2018 Ford Fusion! More