Duval Ford

Great service I like the New dealership... You need to address your customer wait time issue for service (backed up lines for service, I was ready to go to another I like the New dealership... You need to address your customer wait time issue for service (backed up lines for service, I was ready to go to another dealer it took so long) ... Also you might consider modern signage (cool neon's) for Service Dept, Cashier and Retail sales ... its a bit confusing when you first walk in. More

Richard First and foremost, Richard Jordon is top notch. He professional, quick to react and your needs makes you feel like a long lost friend. Keith Bledso First and foremost, Richard Jordon is top notch. He professional, quick to react and your needs makes you feel like a long lost friend. Keith Bledsoe was our Salesman, along with Susan Moore. Both were EXCEPTIONAL as we had a lot of questions. Keith continued to reach out to us during the whole process to ensure we were happy with our decisions made to purchase our new truck. Additionally, Susan went beyond to ensure our 2nd car purchase only 2 days later for my Mother was a pleasant experience as well. More

My purchasing experience Malcolm Daigle & Tony Burned were both very professional during my entire shopping process. This was my first Ford purchase and I know that it will no Malcolm Daigle & Tony Burned were both very professional during my entire shopping process. This was my first Ford purchase and I know that it will not be my last. More

Great experience with knowledgeable sales personnel. Hunter and Ethan were great with assistanting with my purchase. Chris I think that was his name,was al experience with knowledgeable sales personnel. Hunter and Ethan were great with assistanting with my purchase. Chris I think that was his name,was also helpful when getting me into a new lease instead of a used vehicle. Thank you guys for your professionalism. More

Happy We have bought 3 new cars now from Duval Ford and they are hands down the Best around!! Big shout out to our Salesman Eric Pelogcin who went above and We have bought 3 new cars now from Duval Ford and they are hands down the Best around!! Big shout out to our Salesman Eric Pelogcin who went above and beyond and made yet again another great experience with duval ford. Thank you More

Sevice Every thing beyond awesome. The service team always goes out of their way to make sure I am taken care of. I will continue to service here Every thing beyond awesome. The service team always goes out of their way to make sure I am taken care of. I will continue to service here More

Best car buying experience! I was very pleased with the ease and "no pressure" sales experience. My salesman, Malcolm Daigle, was very knowledgeable of the car I was interested I was very pleased with the ease and "no pressure" sales experience. My salesman, Malcolm Daigle, was very knowledgeable of the car I was interested in and was very pleasant to deal with. I ended up with exactly the car I wanted. Great experience. More

Completely satisfied Courteous, efficient, timely and knowledgeable,.These are the qualities which made me feel comfortable with the service I received. I would highly re Courteous, efficient, timely and knowledgeable,.These are the qualities which made me feel comfortable with the service I received. I would highly recommend Duval Ford to anyone seekin quality service. More

AWESOME RATING - My Experience One might think "awesome", is a term typically used by the young and inexperienced. NOT HERE. Both my husband and myself are very experienced in life One might think "awesome", is a term typically used by the young and inexperienced. NOT HERE. Both my husband and myself are very experienced in life as well as business. Not much can get past us. We recently decided to update my vehicle and chose the mid-size SUV Ford Edge Titanium. We visited several dealerships in the St. Augustine and Jacksonville are, but, no one came close to our price and expectation, that is, until we arrived at DUVAL FORD. These folks are way ahead of the rest of the pack --- they were our to "wow" us, and so they did. Our salesman, Joe Singleton and his manager (Will) crunched the numbers in every different direction and at the end of the evening, we drive home in a new, fully loaded 2017 Edge Titanium at the price we established, which, by the way, was no easy task (although these guys made is look easy!) This is what "AWESOME" is all about in my book! Thank you Joe, Will and Duval Ford for making this gals dream come true. I highly recommend Duval Ford they are AWESOME! Diane & Dave More

Simply the best! Just an incredible buying experience. Would not buy anywhere else! Mike Murdock and Sharrod are were outstanding! Dan in finance was wonderful. The s Just an incredible buying experience. Would not buy anywhere else! Mike Murdock and Sharrod are were outstanding! Dan in finance was wonderful. The state of the art dealership is most impressive & so so comfotable More