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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,855 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,855 reviews

March 27, 2019

2016 Acura I have purchase many cars from Elco and several from Jim. They are flawless. I will continue to buy from Elco as long as I purchase cars. Best dealers More

by coachseegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

March 27, 2019

Great experience Had what I wanted and treated me and my time with respect. Very easy and stress free. Dan Koopman handled everything for me and even answered a questi More

by Dan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Koopman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Baum
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thanks so much for taking time to share the details of your experience with us! We're glad to know that our staff was able to impress you, and your positive review is much appreciated. We hope to see you again! Take care!

March 27, 2019

Felt like I was just a number. This was not the best of experiences. I felt rushed and felt like the salesmen just wanted to get to the next customer for a sale. Financing was horr More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim- Jimmy mack McCormack
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Theodore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We value our low-pressure approach and would like to learn more about your experience. If you are willing, our sales manager would be happy to discuss your concerns to see where we fell short. Our phone number is 636-227-5333. Please contact us at your convenience so we can be sure your next visit is exceptional.

March 27, 2019

Amazing service! I had great service at Elco and Lamar Powell was amazing! I recommend everyone buy a car from him . Thanks again Lamar . Love my new Chevy equinox More

by Dom$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

ELCO Chevrolet Cadillac Inc responded

Thanks for the review! We're pleased to know that you had a positive experience with us during your recent visit. We hope to see you again!

March 26, 2019

Good experience with Elco salesman and dealership. Jim was.very knowledgeable and courteous during my buying experience. He was very helpful in resolving an issue I had after the sale. Exceptional sale More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

ELCO Chevrolet Cadillac Inc responded

We are happy to see that you found our staff to be so courteous and knowledgeable. We strive to provide excellent customer service every day. See you soon!

March 26, 2019

Ryan and Brad are the guys to deal with at Elco!!! Ryan Spence and Brad Grellner are the best guy's to work with when purchasing a vehicle from Elco Chevrolet in Ballwin, MO. I have never purchased a n More

by GTB868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

ELCO Chevrolet Cadillac Inc responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 23, 2019

Excellent Service. Thank you Jim McCormack for all your help. Easygoing and very friendly. We will recommend your dealership to others. Thank you very much. Take Care! More

by Battalion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

ELCO Chevrolet Cadillac Inc responded

Our entire team works together with your budget to get you the best deal possible. We are glad you are satisfied with your purchase. Have a great day!

March 23, 2019

Great service The experience at Elco is great. Lamarr is the best salesman I have ever had. He listens to everything you have to say and finds the perfect vehicle f More

by bestl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at ELCO Chevrolet! We do hope we can be of assistance in the future. Take care!

March 23, 2019

Great Experience Best car shopping experience ever! Ryan Spence is very professional and friendly! Will be recommending to friends and family! This is the second Chevr More

by Mike & Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

ELCO Chevrolet Cadillac Inc responded

We’re happy to see you had a great experience at our dealership. We certainly value your business. Have a great day!

March 22, 2019

1st Cadillac Brian Buhr was a very helpful salesman. He made the experience of buying our 1st Cadillac great and we will Always recommend him. Bob and Lil More

by Canduster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

ELCO Chevrolet Cadillac Inc responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ELCO Chevrolet. We sincerely value your business and look forward to your next visit!

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