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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,828 reviews
October 19, 2018
Outstanding Salesman We have purchased many vehicles over the years from Elco and always ask for Mark Gerecke. He provides world class customer service from start to fini We have purchased many vehicles over the years from Elco and always ask for Mark Gerecke. He provides world class customer service from start to finish! Elco has a wide variety of vehicles to choose from & Mark seems to know about them all. He is generous with his time (we never feel rushed), goes above & beyond to help us, and takes the time to follow up with us later to see how we like the purchase. On our most recent purchase the vehicle we were looking at was sold before we had a chance to get the contract written up. Mark took the time to find a similar model for us and called to let us know what had happened & what he had found for us. His friendliness, honesty, knowledge, and overall kindness makes us keep coming back. More
by ML1455
Employees Worked With
October 18, 2018
Everyone was super nice!! Everyone at the dealer was super nice! This is our second purchase at Elco in four years. We had to unfortunately make a new car purchase very quickly Everyone at the dealer was super nice! This is our second purchase at Elco in four years. We had to unfortunately make a new car purchase very quickly and it’s nice to have a salesman take his time to answer our questions, fetch a few cars to look at, and not be pushy. Ryan Spence was super!!Kudos also to Ken Peterson and the receptionist who were both super nice!! More
by Eqgirl
Employees Worked With
Other Employees :
Ken Peterson, Vito Chirco
October 17, 2018
Excellent Assistance Ryan and his team at Elco did an outstanding job of helping us find the right vehicle at the right price. They also helped us turn in our old lease a Ryan and his team at Elco did an outstanding job of helping us find the right vehicle at the right price. They also helped us turn in our old lease and drive away in a new one late in the evening on a Saturday night. Kudos Ryan, nice job! More
by Jake
Employees Worked With
October 12, 2018
New Impala Elco Chevrolet was recommended to me by a friend that works for GM Headquarters. I am so glad this dealership was recommended to me. The dealership ha Elco Chevrolet was recommended to me by a friend that works for GM Headquarters. I am so glad this dealership was recommended to me. The dealership has a very large inventory, a huge selection of vehicles, and great prices. I looked at vehicles at 5 other dealerships before finding Elco. There is no comparison! The staff is awesome! We ate bbq, looked at cars, and left with a vehicle. Murray, our salesperson, was wonderful! He is very knowledgable, patient, kind, and relatable. We had a great experience! Thank you Murray, Sveta, and Brad! More
by jonesab05
October 12, 2018
Best service ever Super nice, great deals and awesome people .....Ryan Spence and Jim Russo are the best! Made the experience very easy and made me a happy customer ! Super nice, great deals and awesome people .....Ryan Spence and Jim Russo are the best! Made the experience very easy and made me a happy customer ! More
by Erica23
October 09, 2018
Amazing Service and Salesman I have bought my last 4 cars from Elco and came back again to buy my 5th one. Jimmy Mack truely shows how much he cares about the buyer and there need I have bought my last 4 cars from Elco and came back again to buy my 5th one. Jimmy Mack truely shows how much he cares about the buyer and there needs. Once again very pleased.....wouldnt trust anyone else to help me out. As a real estate agent in the area I understand how important customer service is to a business. Elco and Jimmy win hands down with 5 PLUS service in my mind! Thanks Guys for all your Help! More
by Real Estate Gal
October 07, 2018
Great experience all around This was a really good experience for us. We went in looking at a Cruze and ended up with a Trax. My husband and I have questionable (at best) credit This was a really good experience for us. We went in looking at a Cruze and ended up with a Trax. My husband and I have questionable (at best) credit and we were blown away at the interest rate we were offered through GM. We decided to look at a couple other cars at different dealers and ended back at Elco because no one could offer us a deal even close to what we got there. The car is great and the salesman Murray was extremey helpful and patient. Robert in finance was a life-saver. We are so excited, and will definitely return to Elco. More
by Kim51985
October 05, 2018
Great customer service and deal Bought several vehicles from elco and Brian and always been treated right and got an excellent deal. Would recommend to anyone!! If you're in the mark Bought several vehicles from elco and Brian and always been treated right and got an excellent deal. Would recommend to anyone!! If you're in the marker for a Chevy or Cadillac call Brian! More
by Jmartin
October 05, 2018
Great service! Truly a salesman that listens and tries to help with what you need. I was unexpected and sat to wait but Vito jumped in to answer my two exact questi Truly a salesman that listens and tries to help with what you need. I was unexpected and sat to wait but Vito jumped in to answer my two exact questions with honesty and the knowledable response I was looking for with ease. I told him at the start I had a deal on the line elsewhere and needed to know if I could get new over used. He directed me to my appropriate options without wasting any time and his selling points were legit. He is 10 times the great customer service over the other guy elsewhere. The lady that answered the phone was a delight as well. Thanks Elco for doing it right! More
by hotrods5rm
Employees Worked With
Vito Chirco
October 04, 2018
Extremely helpful and knowledgable This is the second vehicle I have purchased for my wife from Levi. My favorite part about purchasing at ELCO is how quickly you can get in and get ou This is the second vehicle I have purchased for my wife from Levi. My favorite part about purchasing at ELCO is how quickly you can get in and get out. They have always worked with me on pricing and service is great! Go to ELCO and see Levi for a great car buying experience. More
by LOKI
Employees Worked With
