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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,828 reviews
October 01, 2018
Work Ethic - Murray Newton I'd like to complement Murray Newton for his level of maturity and willingness to go the extra distance. My wife and I were shopping for a new car I'd like to complement Murray Newton for his level of maturity and willingness to go the extra distance. My wife and I were shopping for a new car when one evening we visited our closest Chevrolet dealer (not where Murray works). It was just a couple of minutes before their closing time. We walked into the showroom literally with our checkbook in hand prepared to make a cash purchase. Much to our disbelief several of the staff on hand walked right past us, looking us in the eye, while locking things down without so much as asking if we could be helped. While walking out the door we were passed by a salesman entering the building who informed us that "we open at 9:00 am tomorrow"........ NOW ABOUT MURRAY,... We visited ELCO Chevrolet later that evening to see what models were on their lot. It was well after their closing time when Murray, apparently leaving to go home, spotted us and walked across the lot to offer assistance. Wow! what a nice contrast in comparison to our previous experience. Well, to sum things up: * Murray Newton was a very helpful and available resource. * Murray exhibited an "old fashion" work ethic that we have not seen at other dealerships. Candidly, I've worked a lot of uncompensated overtime for the money used to by my cars. Why would I want to do business with a dealer /salesman that refuses to talk to me on their way to the time clock?? Good work Murray, keep your work ethic, you're a valuable asset to ELCO. More
by High Expectations
Employees Worked With
October 01, 2018
Jimmy makes the experience pleasant! Great experience with service department for a Chevy not even purchased there led us to try purchasing. Jimmy made the experience pleasant. I highly Great experience with service department for a Chevy not even purchased there led us to try purchasing. Jimmy made the experience pleasant. I highly recommend! More
by Patti 2
September 30, 2018
2018 Chevy Malibu Murray and staff are great to work with. He truly cares about what you want and doesn’t force anything on you. He takes the time to listen to your nee Murray and staff are great to work with. He truly cares about what you want and doesn’t force anything on you. He takes the time to listen to your needs and makes the experience of finding a car a very good one. More
by Cpratt24
September 27, 2018
Jimmy was great! Jim was a true professional providing exactly what we needed when we needed it. I appreciate his attention to detail; having everything prepared and e Jim was a true professional providing exactly what we needed when we needed it. I appreciate his attention to detail; having everything prepared and easy to complete. More
by jgleich21
Employees Worked With
September 26, 2018
Excellent experience I would recommend ELCO. Great experience and great deal. Ryan does a great job. If your looking for a car or truck call ELCO Chevrolet Cadillac Inc a I would recommend ELCO. Great experience and great deal. Ryan does a great job. If your looking for a car or truck call ELCO Chevrolet Cadillac Inc and ask for Ryan. More
by 2018 Chevy Truck Owner
Employees Worked With
September 25, 2018
HOW MY EXPERIENCE WAS i called elco to setup a test drive and they were very friendly on the phone i talked to Murray Newton and we scheduled my test drive for the next day i called elco to setup a test drive and they were very friendly on the phone i talked to Murray Newton and we scheduled my test drive for the next day the next day i came in and the staff helped me find where i as to go to see Murray so murray showed me the car i was wanting to look for and i told him that this was my first time buying a new car and i was not sure if i would get approved and he set me at eases and was still very happy to help me and from there my day at the dealership just keep getting better with everyone i talked to and they were really there to help me this place is a very nice place to buy a car i would go there for my next car when it comes time for it if you want someone to be by your side and not leave you sitting all day then go to elco and ask for Murray Newton this guy is grate More
by Dland
Employees Worked With
September 25, 2018
Excellent experience It was a pleasure to do business with Mr. McCormack. He handled everything in a professional and thorough manner. I will be recommending him to my f It was a pleasure to do business with Mr. McCormack. He handled everything in a professional and thorough manner. I will be recommending him to my friends and family. More
by KCM
Employees Worked With
September 22, 2018
Great experience Vito and elco were great. I would recommend them to anyone. Great experience and great deal. The car is doing great. My next car when that time co Vito and elco were great. I would recommend them to anyone. Great experience and great deal. The car is doing great. My next car when that time comes will from them again. More
by Th
Employees Worked With
Vito Chirco
September 16, 2018
Great experience Everything was easy from start to finish, Jim was very helpful every step of the way and was happy to answer any questions I had. Everything was easy from start to finish, Jim was very helpful every step of the way and was happy to answer any questions I had. More
by Kaybug78
September 12, 2018
Outstanding Customer Service Ryan Spence went above and beyond to help me find the best car for my needs and price range. I will be coming back to by another car from this dealer Ryan Spence went above and beyond to help me find the best car for my needs and price range. I will be coming back to by another car from this dealership because of their attention to detail and outstanding sales staff. More
by Happy Customer
Employees Worked With
