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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,828 reviews
September 11, 2018
Excellent - responsive. Virtually always available. Brian Buhr was available to discuss the deal even on his days off! We actually enjoyed working with him and Sveta in the closing hours of negotiations Brian Buhr was available to discuss the deal even on his days off! We actually enjoyed working with him and Sveta in the closing hours of negotiations. They were knowledgeable about the vehicle and the process we were going through -- our last purchase was a 2002 EXT from Moore in ~2002! A lot has changed! We are hoping to have the same experience with our 2018 we have had with our 2000 and 2002 Escalades! We are keeping both cars so I'll have the EXT (~150K miles) for the farm and around town trips. Susan loves her 2000 Escalade (~40K) -- we broke it in going to Boise, ID in January 2000 driving through the Rockies in January; an experience! The 4-wheel drive paid for itself! However, we were unable to get the Super Bowl coming back through Nebraska on AM or FM. We called On-Star every ten minutes (they suggested it!) and they kept us informed how the Rams were doing. We watched the last quarter in the motel in Lincoln. Such a deal! More
by dicksteckler
September 01, 2018
Ryan Spence was very knowledgeable and helpful in our purchase of our new Equinoix. He spent a lot of time with us to acquaint us with all the car’s features, wh was very knowledgeable and helpful in our purchase of our new Equinoix. He spent a lot of time with us to acquaint us with all the car’s features, which we really appreciated. I highly recommend him. More
by Cjaskowiak
September 01, 2018
Great Experience Jim went out of his way to make our deal happen. It was a typical busy day and Jim made sure to make us feel wanted. He spent time with us and answere Jim went out of his way to make our deal happen. It was a typical busy day and Jim made sure to make us feel wanted. He spent time with us and answered every question we had. We have bought from Elco in the past and hope to in the future. Thanks Again Jim! More
by ImoPiz
Employees Worked With
August 28, 2018
Professionalism Jim is a consummate professional and saw that we had a good experience at Elco. I appreciate his commitment and follow through to help us get a good Jim is a consummate professional and saw that we had a good experience at Elco. I appreciate his commitment and follow through to help us get a good deal. Elco is very lucky to have him as part of their team!!! Thank you, Jim. More
by Pat Teich
August 23, 2018
ELCO was the best Chevy experience I had locally I went to several Chevy dealerships locally and I’m glad that I waited for Elco. By far my best experience. I was very fortunate to draw Ryan Spence w I went to several Chevy dealerships locally and I’m glad that I waited for Elco. By far my best experience. I was very fortunate to draw Ryan Spence when I first arrived there. He was very straight forward with me and truly helped me create the vehicle that I was looking for but unable find. I am also impressed with the service department early on as i prefer to patronize my dealer with maintenance and it is very important for that experience to be a good one. More
by Jimbo
Employees Worked With
August 21, 2018
Great sales people Ryan, Eric and Luke we're all great to work with. Easy to talk to and were able to answer all my questions. Ryan worked hard to find the exact car I w Ryan, Eric and Luke we're all great to work with. Easy to talk to and were able to answer all my questions. Ryan worked hard to find the exact car I was looking for. Eric was there when I purchased my car and took alot of time showing me how to setup all the additional features. He didn't make me feel rushed and all. The only thing that bothered me was that when I asked to take the car for a longer overnight drive since I was 98% sure I was going to purchase it and I wanted my husband who works alot to be able to drive it. I also but wanted to make sure I wasn't going to miss AWD since I originally wanted that but it was going to be weeks before that one was on the lot. It seemed like Ryan had to really push for it with his mgmt and it made me feel that the sales mgmt was not so much about me the customer and me being 100% sure of my purchase but rather worried about loosing a maybe possible sale. Since the car was not on the lot. If it wasn't for Ryan this would of made me look elsewhere for my vehicle. More
by Julie55
August 15, 2018
Relaxing Ryan was a very informative sales rep without being pushy and listened to what I was looking for will be recommending him to my friends for purchasing Ryan was a very informative sales rep without being pushy and listened to what I was looking for will be recommending him to my friends for purchasing of a vehicle More
by Honeybear
Employees Worked With
August 14, 2018
Best car buying experience ever You can't go wrong at Elco Chevrolet Cadillac. This is the third new vehicle I have bought from them. Their selection is great. I really liked my sal You can't go wrong at Elco Chevrolet Cadillac. This is the third new vehicle I have bought from them. Their selection is great. I really liked my sales consultant Murray Newton, he really listened to me and found me exactly what I wanted. Murray made the buying process smooth and easy and gave me great deals right up front without alot of back and forth. I already know their service department is great. I always leave Elco with a good feeling. More
by HappySharon
August 12, 2018
Love my new Malibu!!!! There is a reason I go too Elco because you get treated the very best. This is my second purchase I have made with Murray Newton. He treat's you with There is a reason I go too Elco because you get treated the very best. This is my second purchase I have made with Murray Newton. He treat's you with respect in a way you expect from a dealer ship. Thanks again Murray. More
by mlynn300
Employees Worked With
August 10, 2018
Best car buying experience EVER Elco Chevrolet and the best Salesman (Murray) we've met so far, made us feel like we were really special and gave us a great deal on our new car. We w Elco Chevrolet and the best Salesman (Murray) we've met so far, made us feel like we were really special and gave us a great deal on our new car. We were totally blown away with service and attention to detail More
by MsPearl
