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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,898 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,898 reviews

December 18, 2018

Made buying a car so easy! Jim made buying a car so easy and stress-free! He was very honest and is such a nice guy. We never had to wait around or spend tons of time at the d More

by Sig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

ELCO Chevrolet Cadillac Inc responded

Congratulations on your new vehicle! We are very happy to hear that Jim was able to provide you with such a positive experience! Thank you again for choosing ELCO Chevrolet and we hope to see you again.

December 16, 2018

Disrespectful, dishonest, angry, and manipulative salesman I went with my dad because he is old and getting slower. I didn't want him being taken advantage of. He was set on buying a black Traverse which only More

by MikeSaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric DeBruin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murray Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

ELCO Chevrolet Cadillac Inc responded

Hello Michael. We appreciate all feedback and always look forward to a positive resolution for our customers. It is surprising to hear that your experience seemed quite a bit different than what we expected. Your father(the purchaser) was pleasant and very knowledgeable during our discussion on the features of his new Traverse and even the discounted offer he received from Murray. I assure you that Murray wouldn't take advantage of any customer, we pride ourselves on our transparency and Murray has been a valued member of our sales staff for many years. Murray's follow up phone call was simply to assess the disconnect between our in-store experience and your review. We hope that your father enjoys his new Traverse.

December 11, 2018

Repeat customer Over the years I have purchased 5 vehicles from Elco -- I keep coming back because all of my experiences have been very good. Most recently, Murray N More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murray Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

ELCO Chevrolet Cadillac Inc responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

December 11, 2018

Outstanding dealings with the auto dealership I have purchased 6 vehicles from Elco over the years and their dealings have been nothing but professional. Very helpful, honest to deal with, and v More

by bill092254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ward, Ken Peterson
December 10, 2018

Awesome Service Working with Mark to return my lease car and determine what my next lease was great. It helped me determine what would be the best fit and spent quit More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

ELCO Chevrolet Cadillac Inc responded

Hi there! we're so happy to hear that Mark was able to help you out with the return of your lease, and work with you on a new one. Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!

December 10, 2018

The Easiest Car We Ever Bought My husband and I found ourselves in need of a car somewhat unexpectedly. We did some research on good models for our current and future vehicle needs More

by ajapal29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

ELCO Chevrolet Cadillac Inc responded

Hi there, thank you for taking the time to leave a review for us at ELCO Chevrolet. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2018

Murray Newton I received absolutely top flight, time, expertise, and honesty with Murray Newton. If you are wanting to deal with a great ( not just good ) service-o More

by Bill Gwinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murray Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Great experience on our purchase of new Traverse Had a great experience on the purchase of our new Traverse. Met a young man named Ryan Spence. Ryan made it happen quick and pain free. Told him what More

by Jerry1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

ELCO Chevrolet Cadillac Inc responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2018

My experience They worked with me to get exactly what I wanted and everyone was very professional. My new car is wonderful and I could not ask for anything else of More

by Andrea H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Robert Ward
Dec 05, 2018 -

ELCO Chevrolet Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 01, 2018

Quick and No Hassle Purchase Mark got me in the dealership and out faster than I predicted I was going to. There were no hidden fees and I wasn't pushed into buying anything I did More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

ELCO Chevrolet Cadillac Inc responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

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