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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,900 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,900 reviews
July 24, 2018
Exceptional Service Ryan Spence made an otherwise dreaded process quite pleasant. We worked out what we were after by email and text and when we got there, he had it clea Ryan Spence made an otherwise dreaded process quite pleasant. We worked out what we were after by email and text and when we got there, he had it cleaned and pulled up to drive. When we were ready to wrap the deal up, he was very efficient and attentive to our needs. He gave us a really thorough run thru of all the vehicle features and we were on out way. We stopped for lunch an hour down the road an realized we didn't have one of our key fobs. We shot him a quick text and somehow he had wound up with it. He overnighted it and we had it the next day. Now, that's first class service. More
by Mike E
Employees Worked With
July 24, 2018
Ryan Spence Review - Elco Chevrolet Great salesman to work with. Ryan, was kind courteous, answered all of our questions both on line and when we got to the dealership. Great working wit Great salesman to work with. Ryan, was kind courteous, answered all of our questions both on line and when we got to the dealership. Great working with him. The financing and paperwork also went well and we want to Thank Sveta Gwin for making that part of the deal go seamlessly as well. Great Job Elco Chevrolet!!! More
by SAJSAJ
July 24, 2018
Ryan Spence Review - Elco Chevrolet Ryan was easy to work with for the leasing of our new Tahoe, the vehicle we wanted wasn't on the lot and Ryan was able locate one rather quickly. Also Ryan was easy to work with for the leasing of our new Tahoe, the vehicle we wanted wasn't on the lot and Ryan was able locate one rather quickly. Also, the Elco team was willing to work with us on the last few accessories to deliver what we wanted. I would recommend Ryan and Elco to my friends. More
by Gregg
July 22, 2018
Great salesman Very nice, gave us the best deal, very quick, and was very good at answering all our questions. After buying the car has check up on us making sure w Very nice, gave us the best deal, very quick, and was very good at answering all our questions. After buying the car has check up on us making sure we love the car we bought. More
by Michelliah
July 21, 2018
Out of state purchase Not being able to find a Suburban with our desired color, trim package and price in our state of WI, and after searching many states and dealerships a Not being able to find a Suburban with our desired color, trim package and price in our state of WI, and after searching many states and dealerships across the country, we were fortunate enough to come across Murray Newton at Elco Chevy. He honored the advertised internet price without additional fees which other dealerships charged but did not disclose. We easily finalized the transaction over the phone, and Murray had everything organized and in order when we walked in the door to sign the paperwork. Everyone was extremely friendly and efficient and made us feel welcome. It was the best and easiest auto purchase we have ever made. We would do business with Elco again. Kurt & Jeanne More
by Duch4
July 17, 2018
Even though it was an older truck Even though I purchased an older pre owned Chevrolet truck 2001 to be exact. I felt as though I was being treated as if I were buying a brand new one. Even though I purchased an older pre owned Chevrolet truck 2001 to be exact. I felt as though I was being treated as if I were buying a brand new one. Thank you Jim Mcmormack and the great staff at ELCO More
by Jgulley
July 09, 2018
Ryan Spence is easy to work with Ryan Spence was great to work with. Was able to buy 2 trucks over the phone, and they were exactly as advertised. It was well worth the trip to save t Ryan Spence was great to work with. Was able to buy 2 trucks over the phone, and they were exactly as advertised. It was well worth the trip to save the money we did. More
by rocket84
Employees Worked With
July 09, 2018
Great Experience From the time we walked onto the lot to a few weeks later the service and support from Eric and ELCO has been top notch. We got a fair prices for the From the time we walked onto the lot to a few weeks later the service and support from Eric and ELCO has been top notch. We got a fair prices for the car we wanted without any undo pressure. ELCO has climbed to the top of my list when I need that next car. More
by rhodes991
July 06, 2018
salesperson: excellent! financing: Totally unprofessional!! salesperson {Ryan Spence} very helpful!! Finance person: Unprofessional and arrogant! almost walked out!! I chose my {experience} rating, based on Rya salesperson {Ryan Spence} very helpful!! Finance person: Unprofessional and arrogant! almost walked out!! I chose my {experience} rating, based on Ryan Spence {in fairness to him}! I feel the rest was out of his control? More
by lou
July 02, 2018
Ryan Spence Elco Chevrolet is lucky to have Ryan Spence as an employee. He was informed and patient when helping me purchase my new car. He kept in contact but ne Elco Chevrolet is lucky to have Ryan Spence as an employee. He was informed and patient when helping me purchase my new car. He kept in contact but never pressured me until BOTH my husband and I were ready to purchase the vehicle. His calm demeanor was the perfect match for my husband and me. More
by Traverse owner
