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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,858 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,858 reviews
October 13, 2023
I would recommend this ELCO Chevrolet to anyone looking for a car. They are amazing and they answered every question before I could even ask for a car. They are amazing and they answered every question before I could even ask More
by Sweet.csst56
Employees Worked With
October 10, 2023
I bought 5 different vehicles from Rick and have nothing but great things to say. Great customer service and a great person to talk to as well. I highly recommended if you are looking for a car New or used but great things to say. Great customer service and a great person to talk to as well. I highly recommended if you are looking for a car New or used to ask for him at Elco More
by Deewon21
Employees Worked With
October 10, 2023
Highly recommend Rick for your next car buying. Painless and quick process, in and out in no time. Painless and quick process, in and out in no time. More
by Stlfamily
Employees Worked With
October 09, 2023
Rick was incredible. Took the time to make sure we were all taken care of and understood the car we were buying. I highly reccomend buying a car from him at Elco Cadilla Took the time to make sure we were all taken care of and understood the car we were buying. I highly reccomend buying a car from him at Elco Cadillac. More
by Kimsebaugh
October 09, 2023
Rick was so amazing. He was patient and kind. It was such an easy experience. Thank you He was patient and kind. It was such an easy experience. Thank you More
by Sgalloway22
Employees Worked With
October 04, 2023
Rick did a great job getting the best deal he could for us. Great service after the sale. us. Great service after the sale. More
by Hcisac33
October 04, 2023
WORST car buying experience ever. The salesman was the very definition of “Used Car Salesman” with his slick tactics, high pressure, and statements that turned out to be untrue. DO NO The salesman was the very definition of “Used Car Salesman” with his slick tactics, high pressure, and statements that turned out to be untrue. DO NOT purchase a vehicle without getting the Experian AutoCheck Report from them first! CarFax is touted as the industry standard, but the Experian report shows more history and WILL impact your ability to trade the vehicle in down the road. Not knowing that cost us thousands of dollars because Elco gave us the CarFax report but not the Experian report (which they DO have access to). CarMax offered us $19,000 for the vehicle we purchased from Elco for $29,490 just six months ago, because the Experian report shows severe structural damage to the car 2 years ago. TEN THOUSAND DOLLARS DIFFERENCE. We decided to trade it in to get something with a lower monthly payment and thankfully a different dealership worked with us to find a wholesale buyer who offered $24,000. When I called Elco to talk to them about the situation, the sales manager just told me "That's a ton of money, more than you probably should have gotten even with the damage on the report." So used vehicles devalue by $5,000 in 6 months?? Untrustworthy and unscrupulous. "Slimy used car salesmen" indeed. More
by Carstuff
October 03, 2023
Bought three Corvettes from Rick. I now have a 2016 ZO6. Good salesman. Always took care of me I now have a 2016 ZO6. Good salesman. Always took care of me More
by Blueschef
Employees Worked With
September 29, 2023
Great service not pushy quick efficient and very good at explains everything. I would recommend this dealership and salesman explains everything. I would recommend this dealership and salesman More
by TimSize
September 27, 2023
Great experience! Honest dealership. They are not the closest Cadillac dealer, but chose them based on reputation. Honest dealership. They are not the closest Cadillac dealer, but chose them based on reputation. More
by Tim C
