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Eagle Buick GMC, Inc.

Homosassa, FL

Overview
Employees
Reviews
Vehicles
4.8
1,798 Reviews
Eagle Buick GMC has your new Buick and new GMC models. Select from 300 new vehicles and save thousand with low pricing and affordable payments at your Hometown Dealer. We're family owned and operated and offer incredible personalized service. Eagle Buick GMC provides shoppers from Inverness, Ocala, and beyond with a full lineup of Buick and GMC vehicles. We take pride in helping you find the one that's right for you, and in creating an efficient and stress-free auto dealership experience. Whether you're shopping for your next car, SUV, or truck, or want to get your current vehicle repaired, look no further than our Homosassa dealership. Ocala Buick and GMC customers, call us at (352) 436-4797 today to schedule a test drive, or drop by our Eagle Buick GMC today.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 1,798 reviews

April 22, 2022

In the process of getting my A/C serviced for complaint of “short cycling” (which wasn’t corrected) my car received minor front end damage. It took a week to get repaired at an off grounds collision shop. More

by Davevan
Recommend Dealer
No
Employees Worked With
Name unknown
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Apr 26, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Eagle Buick-GMC Team

Helpful
April 22, 2022

This dealership is the friendliest Ive ever been to. Nick took very good care of me before and after then sale. I will always recommend these guys! More

by mike.simpson199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Basalyga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

Helpful
April 20, 2022

Great sales and service team! Eagle treats everyone like family, not as a customer. Top notch! More

by Dnoble0205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Maiolo
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Apr 22, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

Helpful
April 18, 2022

I brought my vehicle in at 8am which was my scheduled appointment time. At 3pm, I received a phone call from Eagle asking if I could wait until tomorrow for the mechanics to look at the vehicle. Why sche More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 20, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for bringing your concern to our attention, without it we do not have the opportunity to make positive changes. My apologies for the delay, we do certainly work very hard at getting every vehicle in, diagnosed and repaired in as timely a manner as possible. Many factors can affect the time it takes and delays do occur frequently, when they do we make every attempt to contact you as a customer as soon as possible. We sincerely value your time. When we book an appointment, just like at a Doctors office, your scheduled time is the time to meet with your Service advisor, and not necessarily the time work will begin on your vehicle. Some repairs or diagnoses take longer than others, just like with people at a hospital, we do not know what the cause of the concern is most times until you, or your vehicle in this case, are at our dealership and with the Technician. Also this occurs with vehicles that may have been ahead of you, taking longer than expected. Again, thank you for your feedback, we continue to seek new and better ways of improving your experience any time you come in, there will be delays at times and we will do all that we can to minimize the impact this creates for you. As a reminder, in efforts to make your service as convenient as possible, we offer a shuttle service within 10 miles of our dealership at no charge. We sincerely apologize for the delay and hope to service your vehicles for years to come. Jim

Helpful
April 17, 2022

I have never had a bad experience with the service department. This is my third Buick I bought at Eagle Buick. A customer since about 2006. More

by jlingerfelt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Steve Maiolo
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Apr 19, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

Helpful
April 16, 2022

Always very professional and knowledgeable and get you in and out as fast as they can. More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
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Apr 19, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

Helpful
April 14, 2022

Very knowledgeable and friendly staff quickly building confidence. Honesty, integrity ,cleanliness and clear concise communications. More

by jpamlanye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Heckman
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Apr 17, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Eagle Buick-GMC Team

Helpful
April 12, 2022

I was a walk in and they took my car right away and fixed my problem and I was on my way. Thanks guys. More

by Joann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil *****, Jim Martin, Steve Maiolo
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Apr 14, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

Helpful
April 08, 2022

Great people to deal with, service is awesome and generally fast, recommend to anyone job week done More

by granniebritches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mileti, Jim Martin, Steve Maiolo
Report | Print
Apr 11, 2022 -

Eagle Buick GMC, Inc. responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Eagle Buick-GMC Team

Helpful
April 07, 2022

After some initial issues, The Service department was able to fix a problem with trailer lights receptacle & topped off my Truck for the inconvenience. More

by G Ablard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
Other Employees : Mark Mileti, Jim Martin
Report | Print
Apr 08, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

Helpful
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