Back

Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,092 Reviews

1,092 Reviews of Eagle Buick GMC, Inc. - Service Center

Sort by
April 13, 2023

Morganne went above and beyond. I am very pleased with the excellent service. The entire team is great. More

by maasdiana5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne
Apr 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for the review! We appreciate and value your business!

April 13, 2023

Estimate was 550 dollars but cost me over 1200. 550 + 39 = 1256 this doesn’t add up More

by ricks353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for bringing this to our attention. Our Fixed Ops Director will be reaching out to you directly, if he hasn’t already. Sincerely, The Eagle Buick-GMC Team

April 12, 2023

Receptionist was very nice and helpful. Marc Esser is very helpful and considerate salesman. Thank for your help, Marc! More

by sharondelong9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
Apr 14, 2023 -

Eagle Buick GMC, Inc. responded

Sharon, Marc is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Eagle Buick-GMC Team

April 09, 2023

Knowledgeable, friendly personnel always willing to have a conversation; makes you feel at home, so to speak. More

by Shazzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the feedback! We are happy to hear about your positive experience at Eagle Buick-GMC Inc, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Eagle Buick-GMC Team

April 08, 2023

Everyone there is so pleasant. I dearly love maintenance. They are on the Ball .All around awesome place to buy a vehicle More

by Steelers1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Eagle Buick-GMC Team

April 06, 2023

They are there for the customer and they have helped me a lot with what I needed done. They will be my place to go and a very big thank you to russ, lonnie,jp and Jeremy for all your help. More

by Singing buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Eagle Buick-GMC Team

April 04, 2023

I found Eagle GMC to be very reliable and helpful in determining the problem and helping confirm warranty coverage to repair it. Bradley the service representative was patient and helpful. More

by R. D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Apr 06, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

March 31, 2023

Dealership was recommended by a neighbor and came through. No issues on my recent visit as work requested was done. More

by twhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Morgan who was professional, courteous, and we'll informed with future maintenance needs that we will return for.
Apr 03, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

Apr 03, 2023 -

twhite responded

Everyone did a nice job this visit.

March 29, 2023

I always have very good service here. I have bought one vehicle her and have my service here. More

by Carthageave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

March 27, 2023

This dealership used their connections, found an RV park, had our RV towed to it, and provided a car while awaiting parts for our broken down truck. They did what was needed to make our stranded 10 days com More

by JStahr53
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The TRANSMISSION GUY. Didn’t get his name.
Mar 29, 2023 -

Eagle Buick GMC, Inc. responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Eagle Buick-GMC Team

...
27
...