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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,516 Reviews

1,516 Reviews of Eagle Buick GMC, Inc. - Service Center

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February 18, 2022

Great people at this dealership. Dan and Joe are really nice and great to work with. Thanks to all. More

by VANCEASHAFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe and Dan
Feb 20, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

February 12, 2022

Very fast and efficient but when I lived in St Louis when you took your car into the dealership they would always wash it but apparently not in Florida. More

by mlbart86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Feb 15, 2022 -

Eagle Buick GMC, Inc. responded

mlbart86, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Eagle Buick-GMC Team

February 11, 2022

I took the car in for an estimate and thought the estimate was outrageous and did not go for it and was charged $145 for that supposed one hour it took to look at my car…. Very disappointing! More

by Sunshines4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 11, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for providing your feedback. We have a standard diagnostic charge at our dealership. It takes our technicians time and expertise to both figure out the problem and then determine what is needed to correct the problem. We do regularly survey other local establishments to make sure our prices are fair, so I’m sorry to hear you felt our estimate was out of line. If you're open to discussing this further, please give me a call. Jim Martin Fixed Operations Director Eagle Buick GMC 352-795-6800

February 10, 2022

Couldn’t be a more professional, dedicated and pleasant service anywhere in at least a 500 mile radius….or maybe even more!!! More

by Bobsleatherworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Fordon
Feb 11, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

February 10, 2022

We were on vacation my new truck needed it’s first service. I also needed a camera for a trailer. I had it the next day. Your parts guy was from our home town in NY. witch made the visit even better More

by Deerdaddy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chirs Sherwood, Jim Martin, Steve Maiolo
Feb 11, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Eagle Buick-GMC Team

February 10, 2022

Always Accommodating. Scheduling is easy and work to make it convient. Have courtesy car for customers convience More

by Jpbuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 11, 2022 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

February 08, 2022

Great service in the service department always been taken care of, bought plenty of vehicles. Always a pleasure! More

by carlospimentel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5 stars to Ashley in the service department thanks again.
Feb 10, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much, Carlos! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, The Eagle Buick-GMC Team

February 02, 2022

Jim Martin and his service team worked extremely well with me for a continuing problem. Without questions they took my vehicle and quickly found the problem and placed the part on order. I can't complain More

by Dwmahaney916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
Feb 03, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

February 01, 2022

Ashley in service is the best! Professional, knows her services and super friendly. Only place I will ever take my Yukon. More

by Lisadalyharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 03, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

January 28, 2022

Scott was awesome. Got me in on short notice for a failed battery. The job was completed in 20 minutes. More

by Frankdag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
Jan 28, 2022 -

Eagle Buick GMC, Inc. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Eagle Buick-GMC Team

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