Earnhardt Hyundai North Scottsdale

Recently purchased a used sonata that didn't come with the remotes syncronized to the vehicle. I took the vehicle in to have a couple things looked at and to get the remotes working properly. I was i with the remotes syncronized to the vehicle. I took the vehicle in to have a couple things looked at and to get the remotes working properly. I was informed that it would need to be conducted by a technician and that It would cost $ 50.00. Initially, I was a little offended that the work would "need" to be performed by a technician which was a justification for the cost to simply program a remote. Further, we were asked to wait in the waiting area is it could take up to 30 minutes. While I was initially hoping that I could simply walk in and get it done and leave, it just didn't work out that way. However, upon entry to the waiting area we were pleasantly received by an associate and offered a cold beverage (on a hot day). While the "work" took about 30 minutes, I was pleasantly surprised when Adam (our Service Manager) waived the cost to perform the work. That was unexpected and certainly appreciated. It was obvious that the customer experience meant something to Adam. More

Carl did a great job--we had talked mostly on the phone and through email, and when I got to the dealership to finish the deal he did what he had promised (no bait and switch) and he made the transaction a and through email, and when I got to the dealership to finish the deal he did what he had promised (no bait and switch) and he made the transaction as smooth and pleasant as possible. More

Tristan was great to work with purchasing my new Sonata. He was knowledgeable, honest and patient. He answered all my questions, addressed all my concerns wanting to be sure I was happy and made the right c He was knowledgeable, honest and patient. He answered all my questions, addressed all my concerns wanting to be sure I was happy and made the right choice for me. It actually was a pleasure to a buy a new, what a concept. More

I was very pleased with my experience at Earnhardt Hyundai. I went in knowing the used cars I wanted to look at and Bill sat with me through test driving and deciding between the two I was most intere Hyundai. I went in knowing the used cars I wanted to look at and Bill sat with me through test driving and deciding between the two I was most interested in. I showed him the internet price of the one I decided on and was able to walk away that day with the car I wanted right in my budget. Bill made the whole process go and easy and smoothly as possible. More

I hate going to the dealership for a car. Had a good experience with Tristan and I would send my friends to him. He's a straight shooter. experience with Tristan and I would send my friends to him. He's a straight shooter. More

This was our first time buying a new vehicle and we dreaded going to the dealership. We weren't sure how we were going to be treated and whether or not it was going to be a good and comfortable process dreaded going to the dealership. We weren't sure how we were going to be treated and whether or not it was going to be a good and comfortable process. We went to Earnhardt Hyundai North Scottsdale and were greeted by James Orosco. He sat with us to go over what we were looking for in a new vehicle. I showed him the emails that i received from Bill Johnson with the pricing and the vehicle we were interested in and James immediately proceeded to get the vehicle so that we can test drive it. After test driving the vehicle, we proceeded to go back inside and went over the leasing and financing pros and cons. I must say that, throughout the whole process, James came off as very knowledgeable and was able to answer every question we had and we had tons of them since we have never done this before. Additionally, it never felt like he was pressuring us into buying the vehicle, which is always a good feeling to have. In the end, we ended up leasing the vehicle and feel that we were provided with a very good price for the term of our lease and, while we waited for the financing rep, James continued to check in on us and always made sure we were ok and knew what was going on and that we never felt out of the loop. I must say, for this being our first experience, it was a great one and we love our new Elantra. We definitely recommend this dealership and James as well :) More

We came in just to check out the Hyundai Sonata after renting one recently on a business trip. We were greated by James Orosco who thouroughly went through all the features on the car and what Hyundai o renting one recently on a business trip. We were greated by James Orosco who thouroughly went through all the features on the car and what Hyundai offered in general. James did not pressure us in any way and worked with us to get what I think was a very good deal on a three year lease. We decided to take the car and James went out of his way to spend half the afternoon with us to make sure we were comfortable with the deal/financing and then taking us through all the features on the car. We were very impressed both with his knowledge about the Hyundai products and his genuine passion for working for Hyundai. Since that car was mostly for my wife to drive, we will be seeing James later this summer for an SUV for me! I have already recommened him to mom and a friend who will also be looking for new cars soon. More

Carl did a great job by putting my needs and interest first. He truly cared about helping to get the car I wanted instead of trying to make a commission like that one guy Drew. I would definetly recommen first. He truly cared about helping to get the car I wanted instead of trying to make a commission like that one guy Drew. I would definetly recommend him to friends and family. More

Carl & team were very helpful explaining the ouality of hyundai features, also gave a explanation of how All features work, it was Ouick & easy, I bought the genises in one session with them. Happy Buy of hyundai features, also gave a explanation of how All features work, it was Ouick & easy, I bought the genises in one session with them. Happy Buyer C.Rossi More

Customer Service was great!! This is the third car this year that my family has bought from the dealership, and we all had wonderful experience! year that my family has bought from the dealership, and we all had wonderful experience! More