
Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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The welcome at the service center is very attractive. Ricky and the manager Jose, are well on point with the customer. I have had a better experience in the past, since I have coming back for service. T Ricky and the manager Jose, are well on point with the customer. I have had a better experience in the past, since I have coming back for service. The reason I keep coming back is to have a continuity on my vehicle. I am hoping it gets better. More
Recently visit to Eastchester Chrysler Jeep Dodge Ram, and once again, Ricky went above and beyond! From the moment I arrived, he was welcoming, professional, and completely on top of things. He got me in and once again, Ricky went above and beyond! From the moment I arrived, he was welcoming, professional, and completely on top of things. He got me in and out quickly without any hassle, kept me updated throughout the process, and made everything smooth and stress-free. It’s rare to find someone so genuine and efficient—Ricky truly makes the service experience feel personal and top-notch. Highly recommend asking for him if you stop by! More
I brought my 2025 Dodge Durango in for paint damage to front fender, Juan was able to get my car fixed looking brand new. The customer service level was amazing and updates on my vehicle progress were gre front fender, Juan was able to get my car fixed looking brand new. The customer service level was amazing and updates on my vehicle progress were great. The car was ready in less than a week and it looked like it had just arrived to the showroom floor. Thanks again Juan you and your team were great. More
My service manager Jose Gomez was very professional, answered all my questions and any concerns that I had. He made my experience very easy getting in and out. answered all my questions and any concerns that I had. He made my experience very easy getting in and out. More
I was happy when leaving because I thought the AC was fixed, but after a couple of hours, it was still blowing hot air. I am disappointed because I was charged $2,924.60, which I had gladly paid to get m fixed, but after a couple of hours, it was still blowing hot air. I am disappointed because I was charged $2,924.60, which I had gladly paid to get my car back. I will take my car to some place else. More
I just want to provide an update in addition to my experience. The time that I was rushed out of this dealership was a little while ago when covid-19 restrictions and rules wer not only overbearing bu experience. The time that I was rushed out of this dealership was a little while ago when covid-19 restrictions and rules wer not only overbearing but overexaggerated. This business most likely was told they would face dire consequences if they violated the rules that would be detrimental to their business so I can't blame you for your actions. Furthermore my message to the advisor that told me "you can't be in building" maybe next time be a little more professional when your speaking to a CUSTOMER. Don't talk down to them as if they are inferior to you but talk with compassion and care. Other than that the service is good and you have a big array of nice cars. I'm sure going forward customer service will get better. This review wasn't meant to hurt but educate. I forgive you. God bless More
Shawn B my sales guy was awesome as well as the manager LaMar. They were professional and accommodating LaMar. They were professional and accommodating More