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Eastchester Chrysler Jeep Dodge Ram

Bronx, NY

4.4
6,203 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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4007 Boston Rd

Bronx, NY

10466

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Showing 6,203 reviews

September 27, 2021

Amazing!! Job Melissa thank you for help me out.and explain everything to me I really love it! Eastchester amazing service More

by GRANDOTA0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Mendez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that Melissa delivered such informative, top-notch service! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to leave us a review. We look forward to your next visit!

September 27, 2021

Grate customer serves and grate attitude the service was fast and my car was not oily More

by dhanpaul9110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your five-star feedback! We are happy to hear that you and your vehicle were well taken care of by our team here at Eastchester Chrysler Jeep Dodge Ram. Safe travels until we see you again!

September 27, 2021

Ricky the service manager was amazing really great service kept in contact with the whole process really awesome would definitely recommend it More

by AJFALARDO19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear that Ricky was so helpful and communicative throughout your service. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business, and for taking the time to review our work. Drive safely!

September 27, 2021

Friendly, fast, courteous, helpful and best express service ever. I would come again. Very happy More

by GROD2138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that you and your vehicle were so well taken care of by our team! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for taking the time to leave us a five-star review. We hope to welcome you back in the future!

September 26, 2021

Everyone is always polite and ready to help you with ever you want or may need. The dealership is very clean and the mechanics do excellent work on your vehicles. More

by keithq4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Keith - helpful and professional service is what we strive to deliver, so this is wonderful to hear! Thank you for doing business at Eastchester Chrysler Jeep Dodge Ram - and take care!

September 25, 2021

Took my Jeep grand cherokee to service the tire pressure monitoring system on September 4th, the technician broke one of my tire pressure sensors. They charged me around $90 for a new sensor that didn't sol More

by Kpierre27
Recommend Dealer
No
Employees Worked With
Don't remember
Oct 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Kim, we're very sorry to hear about the frustrations caused by the unexpected delays in your service. Our team is honored to have the opportunity to provide you with automotive solutions and we apologize if you received any other impression. We appreciate that you have provided us with input that can be used to better our practices and will discuss your review internally to see where improvements can be made. If there is anything we can do for you at this juncture please don't hesitate to contact our Customer Care Team at (877)-811-9330. Thank you.

September 25, 2021

Everyone at this location is skilled and knowledgeable. I’m glad I chose this one. More

by RUSSELL.LATISHE@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Beltran
Sep 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to give us your wonderful feedback. The Eastchester Chrysler Jeep Dodge Ram team is dedicated to providing exceptional customer service and it makes our day to know we're hitting the mark. Safe travels and have a wonderful day!

September 25, 2021

Yet again another issue at the dealership. The service department refused to honor our extended warranty that’s paid in full although we produced a hard copy version to them. The various departments with More

by Jivan & Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Schaen , Rob Aristy
Oct 11, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We want to provide a knowledgeable as well as a seamless service experience, so as you can imagine, your feedback is concerning. We apologize for the confusion surrounding your extended warranty and would be grateful to touch base with you directly so we can address your concerns and answer any questions you may have. Would you please reach out to our Customer Care Team at (877)-811-9330? Thank you.

Oct 12, 2021 -

Jivan & Ricky responded

I have called several times and no one has been able to rectify my issue. Someone called me yesterday to offer a trade-in of my current vehicle. It’s quite clear you all do NOT listen to customers or take their concerns seriously.

Oct 13, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Jivan & Ricky, I'm sorry that you're still upset. To clarify, you had an issue with your warranty and the warranty company would not honor the policy. We fixed your vehicle and refunded you what you were charged while the warranty issues were being resolved. If you are still having problems, please reach us at (877)-811-9330. Thank you, Customer Care Team

Oct 14, 2021 -

Jivan & Ricky responded

As per our discussion earlier this week, on 10/12/2021, I’ll allow 7 to 14 business days to see if the issue is indeed resolved. You will be hearing from me soon. Thank you for your time and assistance.

September 25, 2021

The service was awesome and I didn’t wait long and the job was perfect More

by bencraftzw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Speedy and high-level service is what we aim to provide, Ben! Thank you for the great review and for doing business with the Eastchester Chrysler Jeep Dodge Ram team!

September 24, 2021

Great experience always, great staff, I don’t see Ms. Rosemary in the service department please add her name More

by sfcbenites69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary was awesome please add her name to service department
Sep 24, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the kind review about us here at Eastchester Chrysler Jeep Dodge Ram!

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