Eastchester Chrysler Jeep Dodge Ram

Scheduling appointments Im never on appointment list when i arrive at my scheduled time. Rob is the best service person there, He got me in and out without any complications. Im never on appointment list when i arrive at my scheduled time. Rob is the best service person there, He got me in and out without any complications. More

tentative great...all of my concerns were addressed. I would have preferred a loaner for the day, but I managed. I will use them again for service but with a lo great...all of my concerns were addressed. I would have preferred a loaner for the day, but I managed. I will use them again for service but with a loaner. More

Great service My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing com My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing company. Eastchester CJDR has resolved every issue with my car. More

This review is to update my previous review While I was initially unhappy with my dealings with one specific employee of this dealership I was contacted by Ms. Kathy Finn today and she cleared u While I was initially unhappy with my dealings with one specific employee of this dealership I was contacted by Ms. Kathy Finn today and she cleared up some of the confusion that was not previously explained to me in the past. Due to her very professional and prompt resolution I must say that I now see my entire experience in a different light, Though I am still unhappy with the lack of clear explanation by the gentleman with whom I originally signed the contract my overall experience with the salesman (Steven Davis) the service department and most importantly Ms. Finn has really shown me that Chrysler Jeep Dodge Ram cares about the happiness of it's customers. What I did not mention in my initial review was the the service department was top notch and very professional. More

Transmission and other issues Every time I service my vehicle, Margaret is a amazing service rep. Always taking care of me and making sure the vehicle is ready and 100 percent. Every time I service my vehicle, Margaret is a amazing service rep. Always taking care of me and making sure the vehicle is ready and 100 percent. More

Professional and knowledgeable team with a touch of kindness My Wrangler was as detailed in the CarFax and dealers website, no regrets travelling 3hrs to inspect and ultimately purchase. Financing onsite only t My Wrangler was as detailed in the CarFax and dealers website, no regrets travelling 3hrs to inspect and ultimately purchase. Financing onsite only took a few hours and Keith M was respectful to my budget. Ariana made the paperwork clear and was responsive and fueled the Jeep up on a rainy nite near closing - very nice! The only informal issue I had was that the tires were under inflated and all with different amounts of air pressure to the extent that it was very difficult to keep a straight line on the highway, after airing up it was smooth sailing. No regrets and I'm confident Eastchester CJeepDR will stand behind this purchase, partly because of the positive communication with Shanna Lee who assisted with a trade title issue. Good job! More

Only Jeep dealer in my area I went for a walk in service. They turned me away because I was 5 minutes pass the time. Then when I did finally get my car serviced. No one notices t I went for a walk in service. They turned me away because I was 5 minutes pass the time. Then when I did finally get my car serviced. No one notices that the car started didn’t work. I’m sure they are suppose to check to make sure everything is working properly in your car. Specially when your spending over $300. More

Accommodating and efficient. I worked with Vince who was very nice from the beginning. I had never been there before and didn't quite understand what I was doing. Vince was very I worked with Vince who was very nice from the beginning. I had never been there before and didn't quite understand what I was doing. Vince was very good and taking care of me and my car. More

Maggie was awesome! (So was the man who coord. Car drop off) I usually hate dealerships and the people that work there. Maggie was great though. She was responsive, friendly and accommodating. When someone forgo I usually hate dealerships and the people that work there. Maggie was great though. She was responsive, friendly and accommodating. When someone forgot to call me to tell me my car was ready, she was immediately apologetic and even gave me a discount (which I did not expect, but was an unexpected and appreciated bonus). The man who was in charge of directing incoming cars on Friday, October 11 was a joy (I unfortunately did not get his name). But he was so friendly and definitely made my day start off on a good foot. I actually told my husband as I was leaving how friendly everyone was. It was definitely not something I’d experienced at dealerships or mechanic offices before but was so appreciated. More

The service was good and they took care of me fast. Was treated good since I pull-up into the dealer lot. Was kept informed at all time and the service was good and repairs completed in a timely manner Was treated good since I pull-up into the dealer lot. Was kept informed at all time and the service was good and repairs completed in a timely manner More