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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,237 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,237 reviews
October 19, 2019
Satisfaction From top to bottom professionals, they understand the customer. I will recommend to dealership to anyone who knows what they want because these guy From top to bottom professionals, they understand the customer. I will recommend to dealership to anyone who knows what they want because these guys will connect the dots for you. More
by CLINT.NY32
Verified Customer
October 18, 2019
Good service & happy customer. The service that EASTCHESTER DEALER provide to the costumer is excellent. They provide prompt service to your car. I will definitely recommend t The service that EASTCHESTER DEALER provide to the costumer is excellent. They provide prompt service to your car. I will definitely recommend this DEALER. Thanks. More
by joseelgato7
October 18, 2019
Service .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repa .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repairs. More
by nypr777
Employees Worked With
October 18, 2019
Overcharged me for car battery&Mr. Frank Perez no explanatio First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a n First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a new battery. I see the battery cost $240. Why does the dealership charge 1 hour labor of $149.95 for like a 10 minute job? If one was to buy the battery at NAPA or AUTOZONE, they don't charge labor, you just pay the price of the battery. Second, again as mentioned in my voice message to Mr. Perez, from my Multi-Point Inspection, the Power Steering Fluid section was checked off yellow, which means "Will need future attention". What does that mean? And why wasn't that discussed with me? In addition, my appointment was at 8:15AM, so why did it take soooo long to do this simple job, that I ended up leaving at like 11:00am? I looked up the specifications of my battery, and it has a list price of $177.00 on Mopar's website, but on sale for $133.20. You guys charged me $240! Rip-off!! WHY???? I need someone to respond to my concerns. More
by EB
Employees Worked With
October 18, 2019
Official from the start Very good service . Kayla was very helpful and resourceful. thank you ! I will definitely recommend my friends and family to come here for service . T Very good service . Kayla was very helpful and resourceful. thank you ! I will definitely recommend my friends and family to come here for service . Thank you More
by jayleonard175
Employees Worked With
Dave the guy that check you in up top . , Kayla Benitez
October 18, 2019
Quick Service was quick and for a weekend day with a line my wait was acceptable and everyone seemed cool. Would recommend for simple service so far. Will g Service was quick and for a weekend day with a line my wait was acceptable and everyone seemed cool. Would recommend for simple service so far. Will go back later for my 10k and see More
by Kidcia
Employees Worked With
Don’t remember but everyone was nice
October 17, 2019
Great Selection and Quick Process Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys fo Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys for my renatal car over the weekend until Hertz could pickip the rental. I would give them 5 stars, but there are still high fees that are not included in the advertised prices. This is common in the NYC area, but we did discuss the different fees before paper work was completed. Financing was simple. The extended warranty options seemed expensive, so be sure to ask for the total cost of any extended warranty included in financing monthly payments before agreeing to terms. More
by Tim from PA
October 17, 2019
Awful Your agent Robert is completely rude and disrespectful. Would need recommend this dealer ever. Terrible customer service. Staff is extremely unhelpful Your agent Robert is completely rude and disrespectful. Would need recommend this dealer ever. Terrible customer service. Staff is extremely unhelpful, and questions your on opinion. More
by snyder.f.lauren
Employees Worked With
Rob Aristy
October 17, 2019
Exceptional Service The team did an amazing job identifying the issues with my car, and communicating in great detail the steps needed to repair it. Although the repair w The team did an amazing job identifying the issues with my car, and communicating in great detail the steps needed to repair it. Although the repair went a day longer than expected Frank did everything in his power to alleviate the situation. More
by Os
Employees Worked With
October 16, 2019
Great service My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing com My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing company. Eastchester CJDR has resolved every issue with my car. More
by Tanya
