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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,181 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,181 reviews
May 24, 2018
Awesome. Efficient and personable Awesome staff. Service manager noticed amount of family traveling with me. When I advised my father had passed away the day before he was immediately Awesome staff. Service manager noticed amount of family traveling with me. When I advised my father had passed away the day before he was immediately sympathetic and waived the cost of my oil change, advising it was the least I could do. I was floored and so grateful that he took the time to empathize and provide such great service More
by jojonyc7529
Verified CustomerEmployees Worked With
May 23, 2018
Excellent experience! My salesperson Robert Larosa was great! He was extremely patient & informative. He helped me find the right vehicle me & my family! Happy & friendly My salesperson Robert Larosa was great! He was extremely patient & informative. He helped me find the right vehicle me & my family! Happy & friendly environment. Would recommend it! More
by Laboy220
Employees Worked With
Rob Larosa
May 23, 2018
Terrible in every way Sells cars with mechanical problems, manager is always too “busy” to see customers when there are issues with service. Mechanics are known to intentio Sells cars with mechanical problems, manager is always too “busy” to see customers when there are issues with service. Mechanics are known to intentionally damage vehicles to ensure returning customers. Worst customer service I’ve ever experienced. More
by Khenry374
Employees Worked With
Other Employees :
Will Rivera, Mike Peters, Rob Aristy, Yasmin Henry
May 23, 2018
ExpressLane is as advertised Taking your car for an oil change & tire rotation can seem like a drag, but this shop got me in and out in what it felt like 30 mins with a multipoint Taking your car for an oil change & tire rotation can seem like a drag, but this shop got me in and out in what it felt like 30 mins with a multipoint check. Friendly staff advising you where to go and good deals are a bonus. More
by Davidr.santiago
Employees Worked With
Other Employees :
Rob Aristy, Yasmin Henry, Kayla Benitez
May 22, 2018
Excellent service I had a Great experience with Cameron he was very helpful and he was a good salesman and everything I wanted in the jeep i was given thank you I had a Great experience with Cameron he was very helpful and he was a good salesman and everything I wanted in the jeep i was given thank you More
by OSROJO31
May 21, 2018
Purchase of car Excellent customer service, an absolute pleasure to deal with. In the hunt for a good dependable car for my son at college, went to five other area Je Excellent customer service, an absolute pleasure to deal with. In the hunt for a good dependable car for my son at college, went to five other area Jeep dealers and this experience was by far the best. No need to look any further. More
by Chris311
Employees Worked With
Ariana Solis
May 21, 2018
This it the worst place in ny Bad experience I will not recommend this place for nothing bad service you call customer service and they want to talk to u like u r a piece shiiiiii. Bad experience I will not recommend this place for nothing bad service you call customer service and they want to talk to u like u r a piece shiiiiii. Not one person but everyone. Like I say my worst experience in my life !! I will not buy a car from here not even for free More
by edwardrodriguez2931
Employees Worked With
The only person good in there is Mr day
May 21, 2018
TERRIBLE!! My auto body guy took my jeep here for service after I was in a collision back in March. The blind spot indicator lights were not working correctly. T My auto body guy took my jeep here for service after I was in a collision back in March. The blind spot indicator lights were not working correctly. The dealership said they were fixed and sent the car home 3 times before they were finally fixed the 4th time (after they realized the car's computer needed an update - which turned out to be covered under warranty). The car was at the dealership for about 7 days and the quality of work was terrible. We noticed after picking up the car and taking it home the final time that the wheel liner rivets were missing, the wheel liner was not correctly installed and the car was filthy. I will never bring my car back to nor recommend this dealership. Thankfully we have a relationship with White Plains Chrysler Jeep Dodge and they were able to replace the missing rivets and fix the wheel liner so we wouldn't have to take the car back to Eastchester Chrysler for the FIFTH TIME! More
by Disappointed
Employees Worked With
As I did not directly deal with the dealership I do not have a contact name to provide.
May 21, 2018
First time car buyer horrible experience The sales man Alfred was not very helpful almost every question i asked his response was i dont know or had to get the answer from someone else seem The sales man Alfred was not very helpful almost every question i asked his response was i dont know or had to get the answer from someone else seemed like he was new and not ever trained ive worked in customer service all my life and his customer service was at most 2/5 he did not make me feel comfortable or sure and happy about choosing this dealership. The finance manager Dimytry Pierre was great the only negative was being told i would get a call to be updated on information and not ever receiving those calls i kept having to call back my self. I was told my car would be cleaned before it being handed over and it wasnt. Getting in touch with a manager to sit down with me and answer any question i had was not easy. Once I was finally able to meet with the manager Germaine he took his time and answered all of my questions which was great i did leave happy after speaking with him and not being given the run around. I did come in for some service the day after purchasing and spoke with maggie very helpful when i dropped off the car again same was told i would receive a call several times to be updated on information and had to call back my self after hours of waiting there was one final call back that was supposed to happen its been a few days and never heard back from her just took matters into my own hands overall this dealership could improve in its customer service and professionalism. More
by KJIMENEZ389
Employees Worked With
Other Employees :
Dimytry pierre, Germaine Anderson, Alfred Millington
May 20, 2018
Short Stay Buying my first car was a long nightmare but I survived here it was a wonderful experience with a knowledgeable salesperson who was and is honest and Buying my first car was a long nightmare but I survived here it was a wonderful experience with a knowledgeable salesperson who was and is honest and straight with me as well as her teammates. I would recommend this place and her to any of my friends and family if they were interested in the cars and trucks this dealership has to offer. More
by Sdunbar46
