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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews
Call Service Center (877) 983-7766

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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November 05, 2021

Thank you for getting me in and out!!! You Guys are the Best!!! See you in 4 months 😁 More

by MABOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Nov 05, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

November 05, 2021

Unprofessional passing the blame around for a job not done. Overselling and under delivering. Sad More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemar Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Griffiths
1.0
This rating includes all reviews, with more weight given to recent reviews.
Everton Sterlings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
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Nov 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Tara, this is concerning to hear as we want our clients to be confident in our work. We would greatly appreciate the opportunity to learn more about what occurred here, so we can address it and make it right however we can. Will you please get in touch? We will look for your contact information, as well. Thank you, Customer Care Team – (877)-811-9330

November 05, 2021

Service was good. Feels like I was in and out quickly with minimal waiting time. More

by SERENITY1181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Nov 05, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so happy that we could get you in and out in a timely way. Thanks for trusting Eastchester Chrysler Jeep Dodge Ram!

November 04, 2021

I like how they open very early ..and I am always satify when they work on my jeep. More

by smroman15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Nov 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you are so confident in the Eastchester Chrysler Jeep Dodge Ram team to get the job done. Drive safely, and we hope to see you back!

November 04, 2021

The service department is horrible. Lack of communication and customer engagement. When your vehicle is being serviced and it has to stay, your representative should be in contact every step of the way. It i More

by Kreed83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Reid
Other Employees : Sherry
Report | Print
Nov 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We expect our guests to receive communicative, timely service and we would like to apologize if we left you with a different impression. We will use this feedback as a training opportunity for our staff to ensure we are delivering the best quality of service for future guests. In the meantime, we would be grateful to touch base so we may try to restore your confidence in our dealership. Please consider giving us a call. Thank you, Customer Care Team – (877)-811-9330

November 04, 2021

Pleasant Experience, didn’t wait a long time for an oil change, thank you eastchester More

by Dennis P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Nov 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great that you had little wait time for your oil change. Thanks for trusting the Eastchester Chrysler Jeep Dodge Ram team to help you keep your vehicle running smoothly!

November 04, 2021

Brought my car in for service today . Mr Day is very Brought my car in for service today . Mr Day is very professional, and well spoken and very pleasant . More

by Laindia517
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Day
Report | Print
Nov 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

November 04, 2021

Professionals great workGood customer serviceFast Professionals great work Good customer service Fast work Good place Good staff Clean place I recommend it #1 More

by yariel94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jiminez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! It is our pleasure to work with you. See you next time! - The Eastchester Chrysler Jeep Dodge Ram Team

November 03, 2021

The overall service was good but I paid over $300 to have 2 headlight bulbs changed. I assumed there was an electrical issue since both headlights went out (including high beams) at the same time. I was char More

by randolph.green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Randolph, while we're glad you're satisfied with the work we performed, we do apologize that our pricing left you unsatisfied. We do our best to offer the fairest and most competitive rates we can, and we apologize this wasn't better reflected. We will make a note of your concern, but we also welcome you to give us a call if you'd rather talk through this together. We hope to get another chance to impress you down the road. Best, Customer Care Team – (877)-811-9330

November 03, 2021

It’s was fast and clean environment with good welcome by a gentleman at the entrance More

by agyemangr1
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Report | Print
Nov 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

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