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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 22, 2021

When you enter the parking lot Employee greeted you and When you enter the parking lot Employee greeted you and ask you Do you Has a appointment That made my day smoothie More

by HILL256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss rose Marie,service department , Kayla Benitez
Oct 22, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for sharing your positive experience at Eastchester Chrysler Jeep Dodge Ram! It makes our day to see that our customers feel taken care of. We look forward to working with you down the road!

October 21, 2021

Eastchester Chrysler was extremely helpful. Ricky in service was fantastic , kind, and professional. I appreciated al the calls and updates about car throughout the time it was being fixed. I would hi More

by dtsepp5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky in service
Oct 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-star review! We are so happy we could accommodate your service needs with great communication and professionalism. We will ensure that Ricky gets your compliments. See you next time at Eastchester Chrysler Jeep Dodge Ram!

October 21, 2021

Went there for an oil change and they damaged my truck, one of the mechanics wrecked with another vehicle More

by miguelf17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department manager
Nov 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

As you can imagine, this is very concerning. Our Customer Care Team would like the opportunity to learn more about what happened here and collect some information so we can work towards a solution. Please consider giving us a call at (877)-811-9330 at your earliest convenience. Thank you.

October 21, 2021

Excellent customer care. They were very transparent throughout my entire ordeal. Rosemary was patient, kind and responsive to every concern. I definitely recommend this dealership. More

by CALVINDUBLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Oct 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your wonderful review and kind words about the Eastchester Chrysler Jeep Dodge Ram team! We appreciate your confidence in our work, and we look forward to helping you again next time.

October 20, 2021

Extremely professional and exceptional, they where nothing but kind and understanding during my car selection process More

by Kelvinespinosa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Kelvin - We are thrilled that you had such an excellent experience working with our team! Thank you for coming to Eastchester Chrysler Jeep Dodge Ram and for taking the time to share your feedback. Safe travels ahead!

October 20, 2021

I appreciate that they were able to provide transportation back and forth to my home back to the shop. More

by jj0319jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Mota, Rob Aristy
Oct 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad we could assist! Thank you for doing business with the Eastchester Chrysler Jeep Dodge Ram team - we hope to see you back again down the road!

October 20, 2021

I was informed about a recall. I made an appointment, came in for 7:30am I was out by 10ish. Sammie was a great representation for the company. Thanks More

by DOROTHY972
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sammie
Oct 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Dorothy, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Sammie and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

October 20, 2021

Awesome service department drove in with no appointment and got all my service done. I received updates throughout the service schedule and was quoted correct prices. Couldn’t be happier More

by Local3mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so happy we could help! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram for your service needs, and for sharing your positive feedback. Drive safely until we see you again!

October 20, 2021

The hostess was very friendly. It was faster than expected. I really appreciate the advices. More

by PRADOC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Robert, Rob Aristy, Kayla Benitez
Oct 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so pleased that our team took care of you in a timely and efficient way. This is our goal here at Eastchester Chrysler Jeep Dodge Ram!

October 19, 2021

Service has gone way down. My last few times there I left being completely disappointed and dissatisfied. The only one who does his job well is the greeter. More

by tmoran2007
Recommend Dealer
No
Employees Worked With
I don’t even know who they were. That should tell you everything.
Nov 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to provide exceptional care for our guests, and it is hard to hear that this hasn't been reflected to you. Customer feedback is important to us and we would appreciate the chance to speak with you directly and learn exactly what we can do to improve. Please consider giving us a call at the number listed if you are willing to have that conversation with us. Thank you, Customer Care Team – (877)-811-9330

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