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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,685 Reviews
Call Service Center (877) 983-7766

3,685 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 22, 2021

Poor customer service, this dealership needs training on customer service skills. This is why I never buy cars in the Bronx. More

by Nicole82287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
Report | Print
Oct 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Nicole, we are sorry to hear that you didn't receive the stellar customer care we pride ourselves on. If you would be willing to speak with us directly, we would appreciate the opportunity to gather more information and see what we can do to improve your experience. Thank you, Customer Care Team – (877)-811-9330

September 22, 2021

Great services and all of the staff are very kind and professional!! Thanks for Maggie and Mr. Days. More

by WRIKLE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Days
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Sep 22, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your support and are happy to hear that Maggie and the team earned your five stars. Drive safely, and we hope to see you back at Eastchester Chrysler Jeep Dodge Ram!

September 22, 2021

The whole experience was great the process from start to finish was quick and easy and very professional. More

by Gioleo2324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Sep 22, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Feedback like this makes our day! Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business, and for stopping by to share your support. We hope to work with you again in the future!

September 22, 2021

Professional fast and easy oil changes Great staff I Professional fast and easy oil changes Great staff I always choose east jeep for 10 years nothing but the best. More

by BIGWHEATS2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business over the years and are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Safe travels, and we hope to see you back next time!

September 21, 2021

My Service advisor Ricky did a great job at checking my car and recommending necessary services. More

by canerbayraktar92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
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Sep 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had such an enjoyable experience working with Ricky and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

September 21, 2021

I was pleased that when I called they took me right in so I was really happy More

by alyssanaughton5607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
Sep 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Alyssa! We are thrilled to hear that you enjoyed your experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

September 20, 2021

If you going for quick service yes but if you going to get warranty or recall no way More

by jdixson41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Person name not here
Report | Print
Oct 05, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to deliver seamless and knowledgeable service, and we would appreciate the chance to speak with you so we can better understand this feedback. If you are willing to discuss this further, please give us a call at your earliest convenience. Thank you, Customer Care Team – (877)-811-9330

September 20, 2021

This was my second time at the dealership and Ricky was very helpful both times. I appreciated that he was communicative throughout the whole process. More

by ANANDRAMPERSAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky from dealership services , Rob Aristy
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Sep 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're glad you had another great experience with us, and we'll be sure to pass your compliments along to Ricky and the team! Come back again next time! - your friends at Eastchester Chrysler Jeep Dodge Ram

September 18, 2021

Yes never wait long for a oil change people are very friendly line is very short More

by SHARON5560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Report | Print
Sep 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Sharon, for your review of Eastchester Chrysler Jeep Dodge Ram!

September 17, 2021

Rosemary is a wonderful service advisor and very helpful anytime I come in service my vehicle More

by chineymann38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary Aviles, Rob Aristy
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Sep 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review! We are thrilled to see that Rosemary is providing service that keeps you coming back to Eastchester Chrysler Jeep Dodge Ram!

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