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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,687 Reviews

3,687 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 03, 2021

Please refer to our response on 07/29/2021 at 11:57am for details about our most recent visit to the dealership. There’s immense room for improvement in your services. More

by Jivan & Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosemary , Rob Aristy
Aug 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Jivan and Ricky, we're so sorry to hear that you're still frustrated by your most recent visit to our dealership. We'll bring your feedback up with our team once more in order to work on resolving the issue. We'll search for your contact information in our database to get in touch, but in the meantime, feel free to give us a call. Thanks, Customer Care Team – (877)-811-9330

August 03, 2021

The best service I can received being professional and on top of yhe game with cuatomer service and letting me know with updates of my car More

by NHUGHESSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary
Aug 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad we're providing the excellent service we strive for! Thank you for the great review and for being a valued Eastchester Chrysler Jeep Dodge Ram customer!

August 03, 2021

Recall.Had appt. Didn't have part.had to come back a week later Should make sure you have part before giving appt.day wasted More

by tbyrdie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry for the mixup with your recall part and can understand your frustration. It is never our intent to impede on our customers' time, and we apologize for falling short here. We will share this feedback with our staff so we can work to improve our guest experience moving forward, but if you'd like to discuss this directly, we'd also welcome the chance to have a conversation. Thank you, Customer Care Team – (877)-811-9330

August 02, 2021

They do great work and the workers there are so nice, they have great customer service. I would recommend people to go their if they need any service for their car. More

by luismoux13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

What a kind review! At Eastchester Chrysler Jeep Dodge Ram it's important to us that you receive premium customer service at every appointment. Your recommendation is greatly appreciated and we'll be happy to help next time you turn to us for service!

August 01, 2021

As stated in my last review submitted Rosemary Aviles is an asset to your company. Her demeanor is what's need when supporting customers with unpleasant information. He advise was helpful in making my More

by MBENJAM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary Aviles
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your glowing feedback about Rosemary makes our day! We are grateful for your business and we look forward to seeing you next time at Eastchester Chrysler Jeep Dodge Ram.

August 01, 2021

The waiting area had seats. I have a cane. Maggie The waiting area had seats. I have a cane. Maggie checked to see if I was ok. This visit was very pleasant. 1 Car Recall More

by aidarisrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for the amazing review of Eastchester Chrysler Jeep Dodge Ram! We're pleased that you were comfortable in our waiting area, and it's great to hear that Maggie was so kind. Thanks for your business!

July 31, 2021

The staff were attentive, courteous & knowledgable. This dealership is definitely your go to place if you’re looking for quality service. Thank you for your service. More

by Kelvingarcia.233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Kelvin - it's validating to know we're doing such a great job! Come back soon, from all your friends here at Eastchester Chrysler Jeep Dodge Ram!

July 31, 2021

Staff is great.Mr Day is the best and utmost gentlemen. COULD USE SOME PAPER TOWELS AND SOAP IN THE MENS ROOM. xxx ON GUYS SOAP AND PAPER...WE CAN DO BETTER.....OTHERWISE FANTASTIC More

by seabroo38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for posting about your experience. We will share these comments with our team!

July 30, 2021

Eastchester Chrysler Jeep Dodge Ram dealership has an outstanding performance. I would recommend anyone to buy, and service they’re vehicle there. I just had inspection done less than 20 mins and the sta More

by Aisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to hear that you've had great experiences with both our sales and service teams, Aisha! Thank you for leaving Eastchester Chrysler Jeep Dodge Ram your glowing review. We look forward to seeing you next time!

July 30, 2021

I was taken care of by Melissa, who made the experience exceptional. The time manner in which I was dealt with, was in great timing. More

by mssmith425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 30, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We love to hear about your exceptional experience! At Eastchester Chrysler Jeep Dodge Ram we know sometimes timing is everything. Thank you for providing us with positive feedback and drive safely!

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