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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,684 Reviews

3,684 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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June 26, 2020

The service was really good and Kayla was impeccable great she knows what to do and made us feel really comfortable thank you so much Kayla she should be recognized for her service More

by jameshillard18@gmail.com
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Jun 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi James, we appreciate you taking the time to review Eastchester Chrysler Jeep Dodge Ram! I am happy to hear that Kayla provided you with such excellent service during your visit. See you next time!

June 22, 2020

Ricky was very helpful. My car had some late service due but Ricky had all of them in record time.Thanks again Ricky I will be stop by soon. Thanks More

by gambyh26
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so delighted you had a good experience working with Ricky! Thank you for taking the time to share. We appreciate you choosing Eastchester Chrysler Jeep Dodge Ram for your service and hope to see you back again before too long!

June 21, 2020

The service and attention that I received during my visit was great and informative I'd like to thank Maggie for her assistance during my visit More

by frodney16
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for taking the time to review Eastchester Chrysler Jeep Dodge Ram. It's wonderful to hear that Maggie was such a pleasure to work with. See you next time!

June 20, 2020

The worst customer service of all car companies. Wait times are extensive. Communication is terrible and oil changes are expensive. I had to call to check the status of my vehicle 8 hours after I dropped More

by tjai16
Recommend Dealer
No
Employees Worked With
Kayla Benitez
Jul 06, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that you are experiencing difficulties with your leased vehicle. I would be more than willing to discuss your concerns and see if there is anything we can do to make things right. Please don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 19, 2020

Professionalism,Knowledge and Expertise. I have always enjoyed a great deal of satisfaction at this dealership and definitely had another one of my many experiences again, this week. Excellen More

by gaylordanns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

It means a lot to hear that you can depend on our team for five-stars service, every time. Thank you for your continued support!

June 19, 2020

It was a pleasure working with Ricky. Great service. I hope I get to work with him every time I need my Jeep serviced. Thank you More

by Omayraman17
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave Eastchester Chrysler Jeep Dodge Ram a review. We're glad to hear that Ricky took care of you, and your Jeep!

June 18, 2020

I came in for service on 6/16/20 and had the pleasure of working with Ricky. He was very professional and explained details in a very experienced manner. More

by SAYEEDM15
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 18, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We couldn't be happier to hear that Ricky provided the exceptional service we pride ourselves on at Eastchester Chrysler Jeep Dodge Ram. We will be sure to share your kind words with him!

June 18, 2020

Broke my car and won’t admit to it and expect me to pay myself crazy amount. WONT RETURN CALLS BECAUSE THEY KNOW WHAT THEY DID. Never fixed the interior that was discussed upon buying the car. I’m very ups More

by marie.jallow222
Recommend Dealer
No
Employees Worked With
Rob Caballero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Marie, this does not sound like something my team would do and I'm so sorry to hear about your vehicle. I apologize for not getting back in touch with you as we strive to provide great customer service. I understand that you are frustrated and I'd like to step in here to see what I can do to help. I will look for your contact information, however, please consider giving me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 17, 2020

I was very pleased with the customer service and with the help I received with my car. I will be going back for sure. I also liked how fast the car got fixed More

by marosko12
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 17, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Your feedback means so much to us and we appreciate you taking the time to write a review. Our team is proud to have earned your business & we look forward to your next visit to Eastchester Chrysler Jeep Dodge Ram!

June 17, 2020

Service Department is Amazing Dealership will not disappoint. I've been leasing and buying cars for 15 years and would not go anywhere else. I would recommend Eastchester Chrylse More

by cindyjohn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Cindy, thank you for reviewing Eastchester Chrysler Jeep Dodge Ram! We're so grateful to have your loyalty and we look forward to working with you in the future!

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