Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,693 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,693 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
Sort by
January 24, 2020
The worst dealership ever brought a car from, they never paid my tickets for sending my registration late overall not a good dealership good luck to anyone who goes there paid my tickets for sending my registration late overall not a good dealership good luck to anyone who goes there More
by DJCHRISICE1
Verified CustomerEmployees Worked With
January 23, 2020
Friendly & fast recall/service visit Brought my 2014 Wrangler JK in for airbag recall & the staff I dealt with Vincent (apologies I do not know last name), and the gentleman at the servic Brought my 2014 Wrangler JK in for airbag recall & the staff I dealt with Vincent (apologies I do not know last name), and the gentleman at the service door entrance were extremely friendly. The work performed appears to be flawless/unnoticeable. My first visit a couple of years ago was not so pleasant off the bat, hence the 4 stars. But zero issues with this most recent visit (Jan 2020) More
by jeremykukla
Employees Worked With
Vincent
January 23, 2020
Love costumer service, very helpful. Last time Ms. Maggie help me out. She is very organized and professional. She informed me well about all the procedure. Well taking care about me. I highly recommend her help me out. She is very organized and professional. She informed me well about all the procedure. Well taking care about me. I highly recommend her service. More
by olacaruso
Employees Worked With
January 23, 2020
Had an appointment for 11am on a Thursday when I got there I was told that my truck will not be seen until friday.i called at 2pm friday and was told they looking at my truck and will call me in two hou there I was told that my truck will not be seen until friday.i called at 2pm friday and was told they looking at my truck and will call me in two hours which they never did so I call Saturday and still nothing was done on the truck .the truck was just seating there ,so that same Saturday I went to take my truck back with nothing down to it and loaning to take it to another deal.worst dealership I have ever dealt with.its a shame. More
by Nightusp
Employees Worked With
January 23, 2020
bad experience window part was ordered and i was never told it came in. brought the truck in for window repair and no one called me for 2 days to tell me it was rea window part was ordered and i was never told it came in. brought the truck in for window repair and no one called me for 2 days to tell me it was ready More
by palylykj
Employees Worked With
Kayla Benitez
January 21, 2020
As always East Jeep hooked me up I needed an oil change/service and some warranty work and they took care of it all in one visit. change/service and some warranty work and they took care of it all in one visit. More
by Rpecchia22
Employees Worked With
January 21, 2020
go to Rafael If you need any help with your car he take go to Rafael If you need any help with your car he take good care of you and make sure you leave satisfy with your car go to Rafael If you need any help with your car he take good care of you and make sure you leave satisfy with your car More
by FERNANDOFUENTESX26
Employees Worked With
Rafael
January 21, 2020
I went in because my car wouldn't turn over I advised the tech I thought it was a fuel issue since the battery was cranking the starter well I was given an estimate of over 8000 dollars which is insane I fin tech I thought it was a fuel issue since the battery was cranking the starter well I was given an estimate of over 8000 dollars which is insane I finally asked to just do a tune up tire sensor replacement replace heater core and 4 new wheel locks total 1650 dollars and car still had the same issue I took it to them to begin with after all said and done it was a simple fuel pump bypass relay part 20 dollars 30 mins to fix they charged me 130 dollars to put on a tire sensor that takes no more then 15 mins to do i will never go back again or buy a car from them More
by bigpaulie70
Employees Worked With
January 20, 2020
Worst Service in the Bronx No one is professional or attentive. Everyone had an attitude like they hated their job; strand environment. They also had me waiting long after my ca No one is professional or attentive. Everyone had an attitude like they hated their job; strand environment. They also had me waiting long after my car was ready I had to ask for it when I long seen it parked up. More
by Jaleel19
Employees Worked With
January 20, 2020
My experience was great I was able to drop the car off because they did warn me it would a Wait they also let me know about any fees I would have to pay and how warranty would work if I was covered . They because they did warn me it would a Wait they also let me know about any fees I would have to pay and how warranty would work if I was covered . They called me the next day to tell me what the issue is and that my warranty would cover everything. vinny is great! When I came to get my car they had it ready and handed me the kets More
by cassymv90
Employees Worked With
Vinny
