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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 23, 2020

bad experience window part was ordered and i was never told it came in. brought the truck in for window repair and no one called me for 2 days to tell me it was rea More

by palylykj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
January 21, 2020

As always East Jeep hooked me up I needed an oil change/service and some warranty work and they took care of it all in one visit. More

by Rpecchia22
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so glad that our Service Team could take care of your oil change and warranty repairs! Thanks so much for trusting us with your vehicle. If any future concerns arise, we will be here to help.

January 21, 2020

go to Rafael If you need any help with your car he take go to Rafael If you need any help with your car he take good care of you and make sure you leave satisfy with your car More

by FERNANDOFUENTESX26
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to write us a 5-star review. It is our goal to provide excellent service to our customers and we are so thrilled that you felt taken care of! We hope we get the chance to work with you again at Eastchester Chrysler Jeep Dodge Ram!

January 21, 2020

I went in because my car wouldn't turn over I advised the tech I thought it was a fuel issue since the battery was cranking the starter well I was given an estimate of over 8000 dollars which is insane I fin More

by bigpaulie70
Recommend Dealer
No
Employees Worked With
Maggie Matir
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

Worst Service in the Bronx No one is professional or attentive. Everyone had an attitude like they hated their job; strand environment. They also had me waiting long after my ca More

by Jaleel19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

My experience was great I was able to drop the car off because they did warn me it would a Wait they also let me know about any fees I would have to pay and how warranty would work if I was covered . They More

by cassymv90
Recommend Dealer
Yes
Employees Worked With
Vinny
Feb 07, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate you taking the time to leave us a review! We are so glad we could make your experience with us so seamless and we will be sure to let Vinny know you appreciated his assistance. Thanks for the 5 stars, we hope to see you next time!

January 20, 2020

Worst service, gave car back and didn't tell me radio crashed, did not put back panel under passenger seat. When received my car back they didn't even tell me they had an issue with the radio. I had to f More

by high2crew
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

Kudos to Vincent for helping a frustrated customer like myself resolve my vehicle repair issue. My 2014 Jeep needed a new alternator unfortunately this happen in the holidays which made the length of stay More

by marisolv1014
Recommend Dealer
Yes
Employees Worked With
Vincent in Service Dept
Jan 17, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks so much for sharing your experience! We are glad Vincent was able to help you with your Jeep repair. We are so grateful that we earned your trust at Eastchester Chrysler Jeep Dodge Ram and we look forward to working with you in the future!

January 17, 2020

Very convenient location...Frank deserves a Raise!..Everything we very smooth and I was satisfied with the service..let's see how it goes on my next service appt. More

by duprehill73
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank was excellent.
Jan 17, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are thrilled to hear Frank was able to provide such a positive experience. We look forward to taking care of you at your next appointment at Eastchester Chrysler Jeep Dodge Ram!

January 17, 2020

My Durango needed an oil change. I had a coupon from another dealership and I was told that I couldn’t use. I was offered something more expensive More

by acurardx42
Recommend Dealer
No
Employees Worked With
Service manager was nice
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