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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,694 Reviews

3,694 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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February 23, 2019

Received Prompt Service Staff were welcoming and knowledgeable. I explained my vehicle issue, and was notified that the cost would be covered by my warranty. The wait time wa More

by mmorison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Feb 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your review! Happy customers are our goal and our mission at Eastchester Chrysler Dodge Jeep, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

February 22, 2019

Jeep auto service center visit Jeep center service staff expressed gratitude, work expertise and knowledge.the communication was effective and positive. The expertise raises the qua More

by mevargas1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

February 22, 2019

Fast service Excellent Customer Service Kayla checked me in and kept me informed of my vehicles progress through out my time. Then she scheduled my follow up. Friendly and reliable. More

by stefanieisrocking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Feb 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your review! We really appreciate your business and are so happy that Kayla could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

February 22, 2019

Ricky was great. Too expensive and too long to repair. Also, the recall items needed to be ordered? I don't understand that. Why am I not being contacted directly b More

by tmoran2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Beleno
February 22, 2019

Quick and easy ;) Any time I need anything done, I just reach out to Maggie and it gets resolved. She's very professional and efficient. Go-to person for service. More

by Arilis1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this great review! Maggie is an exceptional employee and we appreciate her for giving you a great experience. Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

February 22, 2019

A+++ Plus Work Rob, He is always great to work with you and very professional. He give all the details about your car and what is the price. He also provides you More

by udc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Feb 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the glowing review! Rob is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

February 22, 2019

Eastchester Chrysler is the Greatest Eastchester Chrysler has given me the best experience of any other Dealer I have ever dealt with. The staff was very professional and efficient in the More

by RALPH126923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jimmy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

February 21, 2019

Service Great customer service not a long waiting time was able to get answers for all my questions.. was told what I need to do next for my car to keep runni More

by TYSHONLEWIS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Martinez, Kayla Benitez
Feb 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

February 20, 2019

Kayla was superb! Quick and easy, no hassle and very helpful.l. Kayla made a very stressful situation smooth and stress free. I was in and out of the service center in More

by mbetha212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Feb 20, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

February 20, 2019

Great service Rob at service was helpful and was able to have my car fixed and back to me in a timely manner. My car is now running perfectly fine. I would recommen More

by bgarcia1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Feb 20, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280

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