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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 29, 2019

Great Service Maggie was a breath of fresh air. She take her time out to know her customers. She reinsurer her clients every step of the way of what's going on with More

by yorke81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Recall Fast service. Frank Perez took great care of me. He personally got involved.Needed a recall for my Grand Cherokee. Was told to come in right away and More

by giovanni930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate you taking the time to leave us this great feedback.  Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Excellent place to get your vehicle serviced As always, whenever I take my Jeep to Eastchester Chrysler Jeep Dodge, I receive excellent customer service. Each service advisor and staff are always More

by danceys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky was my advisor on Monday, January 28 and Tuesday January 29 - Excellent Customer Service
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Fast and quick oil change. Nice employees, good service. I would recommend this place. I was told my oil change would take an hour and a half, they were spot on. More

by wsochor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much for your recommendation! We appreciate you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

service Ricky was my service adviser, he was very helpful also had great customer service skills. will definitely come back for service in the near future. More

by IRENELEBRON1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! We're pleased to hear that Ricky made such a good impression on you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Oil change Outstanding service, every time I come in I feel welcome. Always very supportive and trying to get me in and out. Always keeping in touch with what’s More

by sfcbenites69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 28, 2019

Professional courteous and also fast service I gave it four stars because the place was clean they were professionals my car was done quick there was a problem with my bill but it was in computer More

by loscolon.1720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for reviewing your experience! Let us know if we can do anything further for you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 28, 2019

Sevice Goog sevice most times in and out sevice waiting time is good most times nice waiting area. And nice sevice grate selection of cars and suvs More

by Tonyspates007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 28, 2019

Bought a new wrangler 2019 with defects Please never buy new here or deal with Lamar the manger plus Maggie got bad attitude for service rep bought a brand new Jeep Wrangler 2019 remote roof More

by evertom83
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemar Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Joseph
January 25, 2019

Pretty great! It took a while for the problem to be solved mostly because of my own schedule, but I was always attended to and kept informed throughout my visit. More

by Manuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to ensure that you were taken care of, Manuela! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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