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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,694 Reviews

3,694 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 30, 2019

final receipt /oil change When changing the oil, I would appreciate if there was some oil spilled by cap that it would be wiped off. I checked under hood right after and had to More

by bases24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2019

Frank was very helpful and was very kind I love how fast my car got service and how Frank took time to explain the service being done to my car and what need to be done,he was very helpful. More

by DELONTHOMAS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for coming in to see us! Let us know if we can do anything else for you down the road. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 30, 2019

Fantastic Your staff is very professional and understanding!!! Plus the service is hands down the best in its class !!! I would not go anywhere else!!! You guy More

by PJTD2P27L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dennis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc LaMassa, Stephen Joseph, Bob Martinez, Rob Larosa, Yasmin Henry, Kayla Benitez
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

This is fantastic to hear! Thank you so much for taking the time to leave this feedback - it means a lot to our team! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 30, 2019

Rob is the best Robert has always been very kind and helpful with any issue I’ve had. Been buying cars from here for the last 6 years and he’s always made my experien More

by TJIMDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germaine Anderson, Rob Aristy
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Wow, we can't thank you enough for your loyalty to our dealership! It's fantastic to hear that our team has earned your repeat business, and we are grateful to have you as part of the Eastchester family! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 30, 2019

Service department So it seems like nobody wants to pick up a pen to help you but Yasmin from the service department is beyond helpful, knowledgeable and just a all aro More

by ArRod27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmin Henry
Jan 31, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks a lot for recognizing your experience with Yasmin! We'll pass along the kind words! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Great Service Maggie was a breath of fresh air. She take her time out to know her customers. She reinsurer her clients every step of the way of what's going on with More

by yorke81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Recall Fast service. Frank Perez took great care of me. He personally got involved.Needed a recall for my Grand Cherokee. Was told to come in right away and More

by giovanni930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate you taking the time to leave us this great feedback.  Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Excellent place to get your vehicle serviced As always, whenever I take my Jeep to Eastchester Chrysler Jeep Dodge, I receive excellent customer service. Each service advisor and staff are always More

by danceys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky was my advisor on Monday, January 28 and Tuesday January 29 - Excellent Customer Service
Jan 29, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

Fast and quick oil change. Nice employees, good service. I would recommend this place. I was told my oil change would take an hour and a half, they were spot on. More

by wsochor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you very much for your recommendation! We appreciate you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

January 29, 2019

service Ricky was my service adviser, he was very helpful also had great customer service skills. will definitely come back for service in the near future. More

by IRENELEBRON1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 30, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! We're pleased to hear that Ricky made such a good impression on you! Regards, Barry Schaen Customer Relations Manager 718-547-5500 xt 280 barry@eastcjd.com

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