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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,685 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,685 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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April 04, 2018
Horrific! Maggie was professional and courteous. I have worked with Rolando Vargas and he is unprofessional and deceitful. He lied to me about the status of the Maggie was professional and courteous. I have worked with Rolando Vargas and he is unprofessional and deceitful. He lied to me about the status of the JEEP that I purchased. I have had to make numerous trips to the dealership to have repairs done. Initially, I was lied to several times by the service dept about the condition of my vehicle and given a horrific deal by the finance dept who conducted a bait and switch of the vehicle. I realize they have tried to clean the place up, unfortunately, I am stuck with a lemon due to lies from the previous team. So, I have nothing good to say about Eastchester. I would not recommend this place to my enemies! More
by smalloy65
Verified Customer
April 04, 2018
Love Eastchester Chrysler Jeep Dodge Ram The professional customer service received at Eastchester Chrysler Jeep Dodge and Ram is excellent. The customer service representatives are attentiv The professional customer service received at Eastchester Chrysler Jeep Dodge and Ram is excellent. The customer service representatives are attentive and courteous. I love this dealership. More
by danceys
Employees Worked With
Kayla Benitez
April 04, 2018
Excellent I’ve purchased two vehicles from this dealership and I’ve done all services to my vehicle at this dealership. The professsionalism from the minute yo I’ve purchased two vehicles from this dealership and I’ve done all services to my vehicle at this dealership. The professsionalism from the minute you enter the service department to the waiting area is second to none. I’ve recommended Eastchester Chrysler Jeep Dodge Ram to friend and will continue to do so. More
by vrj929
April 04, 2018
Horrible They messed up on an oil change and completely destroyed the engine. No one here returns phone calls. They broke my Jeep gran Cherokee and gave me a c They messed up on an oil change and completely destroyed the engine. No one here returns phone calls. They broke my Jeep gran Cherokee and gave me a camero as a loaner car thanks 3 more days of snow in the forecast. Horrible More
by ksully5586
April 04, 2018
Bad communication and appointment set up. Service,ok I guess Made my first appointment for an oil change and tire rotation with a coupon I received from the manager when I purchased my car back in sep2017. First Made my first appointment for an oil change and tire rotation with a coupon I received from the manager when I purchased my car back in sep2017. First appointment was made a month In advance over the phone and was scheduled for a Saturday at 4. I showed up and was told the techs leave at 1 and had to reschedule. Second appointment I made was for the following week on a wednesday at 430. I arrived at 4 a half hour early and again was told the techs were done for the day. I explained I made a previous appointment and had to reschedule and this was the time given. The girl who helped me made it possible by asking a tech to stay later to work on my car. Although I checked my oil a day later and it didn't look new. Also they rotated my tires and only put back 2 of the caps on the stems. They were also supposed to inspect my break pads and I don't think they did because it wasn't in the service receipt they give you. I should know that they cut corners when my car was ready in 15 minutes. Thats Kinda quick for an oil change, tire rotation, and brake inspection. But according to them they work very quickly, that's what I was told when I voiced it to the girl in the service dept. This was my first time getting real service there. So one star is good enough. Too much nonsense. I will try them again only because they gave me free oil changes for 2 years but don't think I'm not concerned with their service. I don't know their names so I can't select who I dealt with but I never forget a face. More
by Kalvarado810
Employees Worked With
I dont know employees name
April 04, 2018
I,had an oil change,they did an great jobThankyou I,Mr.Stevenson,have dealing with this dealership when they were in Yonkers,and all my vehicle came from them and now they are in the Bronx as Eastches I,Mr.Stevenson,have dealing with this dealership when they were in Yonkers,and all my vehicle came from them and now they are in the Bronx as Eastchester Dodge,they have some great people working for them. THANKYOU Ronald Stevenson More
by MASTERSTEVENSON
April 04, 2018
Work on some recall Got some recall to get done. I get there took like five minutes to get them to take my car and start work on it the job took like two hours not a bad Got some recall to get done. I get there took like five minutes to get them to take my car and start work on it the job took like two hours not a bad wait for the job they did. they did a good jod not bad. More
by bigmanbx183
Employees Worked With
January 17, 2018
BAD SERVICE AND NO ONE WOULD TRY TO HELP WITH RESOLUTION The service department is not so professional they do you wrong without care for their customers. I try several times to resolve with the office even The service department is not so professional they do you wrong without care for their customers. I try several times to resolve with the office even call the customer relations office and leave a message, no one returns calls. I would not recommend to anyone More
by Audrey
Employees Worked With
Frank Perreli
January 09, 2018
Bait and switch liars, false advertising If you want to find the sleeziest car dealership in New York, look no further. I came in twice from Brooklyn. The first time they advertised false pri If you want to find the sleeziest car dealership in New York, look no further. I came in twice from Brooklyn. The first time they advertised false price by $750. Second time they informed me it was sold three hours after I’ve inquired if it is still available; a complete bait and switch. Then I called them back up from another number and they claimed it was still available. This dealership optimizes why car salesman are known to be liars. More
by Grandwizard
Employees Worked With
Not sure
December 13, 2017
the worts horrible service.never picku p the phone .you cant never speak to anyone.they are rude and lost .would never go back there for nothing horrible service.never picku p the phone .you cant never speak to anyone.they are rude and lost .would never go back there for nothing More
by borrell
Employees Worked With
Bobby Erickson, Barry schaen
