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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,688 Reviews
Call Service Center (877) 983-7766

3,688 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 19, 2022

I am very happy with the service Thank you for help me You are the best More

by cruzmax789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you. Thanks for stopping by Eastchester Chrysler Jeep Dodge Ram!

August 19, 2022

Service department very bad I went to do oil change I take off for my job to do oil change I wait 2 hour and not finish the customer service tell me I have it wait another 3 hour more to make it done so More

by shamaegypt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer service
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Aug 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's hard to hear that you're frustrated. We apologize for the delay with your oil change, and we certainly never want our customers to wait too long for their visit. Clearly, we can work on our communication and time estimates. If there's anything further we can do for you, please reach out. Thank you, Customer Care Team - (877)-811-9330

August 19, 2022

Top notch service in a very timely manner. Great teamwork made for a great experience. More

by MDD96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
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Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is what we love to see! Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a fantastic review!

August 18, 2022

Courteous friendly nice clean safe professional excellent caring understanding comforting explaining the problem best with you More

by rattygannb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
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Aug 18, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

August 18, 2022

The service manager and the service representative Ricky were great. Ask for Ricky for certain. Prior experience was very poor. Ricky squared it all up. More

by jsarcinella
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Report | Print
Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-star review for Eastchester Chrysler Jeep Dodge Ram! We are happy to hear that Ricky and our team could deliver a more positive experience and ensure any concerns were fully addressed. See you down the road!

August 18, 2022

Everyone from the doorman of the service department to the counter girls was amazing & very nice. Can't wait for my next service appointment! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
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Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We love seeing reviews like this, Nick! Thanks for visiting us at Eastchester Chrysler Jeep Dodge Ram. We look forward to working with you again next time!

August 17, 2022

Communication with customers has to be better. I called multiple times and no one got back to me or contacted me after I left messages. More

by AC13BX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Maggie Matir
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We apologize for the issues you had getting in touch with our team. We strive to deliver seamless and communicative service, and it is disappointing that we left the wrong impression. We would appreciate another chance to speak with you to see what more we can do to help fix things. If you are willing, please contact us directly. Thank you, Customer Care Team - (877)-811-9330

August 17, 2022

Ricky was a great service employee! He made sure that service he provided on my vehicle was fast and very efficient! Awesome service! More

by pierrearroyo566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Report | Print
Aug 18, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're thrilled Ricky demonstrated our commitment to excellent service and delivered a smooth experience! Many safe and happy miles from everyone at Eastchester Chrysler Jeep Dodge Ram!

August 16, 2022

Good experience and very knowledgeable. Good communication. Had a great experience thanks you so much More

by hect187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shabastian lee
Report | Print
Aug 16, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you! Thank you for the fantastic review and for trusting Eastchester Chrysler Jeep Dodge Ram with your business!

August 16, 2022

good people the one who sold me the car very good person mr Stiven y nada más More

by Luis-ny85
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stiven
Report | Print
Aug 16, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is a fantastic review! Thanks from the entire team at Eastchester Chrysler Jeep Dodge Ram!

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