EchoPark Automotive Thornton

I had an excellent experience buying my car at Echo Park. Bryan truly went above and beyond to make the process easy and enjoyable. He helped me find the perfect car that fit both my budget and preferences. Bryan truly went above and beyond to make the process easy and enjoyable. He helped me find the perfect car that fit both my budget and preferences. I couldn’t be happier with my new car and the outstanding service. Highly recommend! More

Justin was helpful. The overall time to purchase the vehicle was a bit long at about 3 hours. We were a bit annoyed that Justin didn't tell us there was only one key f The overall time to purchase the vehicle was a bit long at about 3 hours. We were a bit annoyed that Justin didn't tell us there was only one key for the vehicle until the very end of our car buying experience. We would have appreciated knowing that at the beginning. More

Leonard was very helpful and patient. Easy to work with. Recommend him highly. Courteous and kind Easy to work with. Recommend him highly. Courteous and kind More

Second car we've bought at Echopark. Love them! They are no pressure and helped us thru every aspect of the search and purchase. James was particularly helpful getting our choice of car Love them! They are no pressure and helped us thru every aspect of the search and purchase. James was particularly helpful getting our choice of car ready to test drive, as well as getting all the needed info from us. Paperwork was easy!! A great experience! Thanks, James!! More

Alonso was great to work with, kind and helped us get the car we loved! car we loved! More

Great dealership, easy to work with. Justin did a great job explaining everything and got us in and out quickly! Justin did a great job explaining everything and got us in and out quickly! More

Sales managers are great, attentive, and care about customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but res customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but respect and patience and were thankful of his time. However, he was rude, snarky, and very unprofessional. We were met with sarcasm and unnecessary remarks when we were asking to remove add ons from our purchase. Very unprofessional and I hope whatever is going on in his life gets better. I would also like to thank Andy from the service department who took time to share information on the vehicle. I really an appreciate him and the management team for allowing us to leave with a positive experience after what we were dealing with in the beginning. More

Everyone is very welcoming and Junior was very helpful! He was also very patient showing us the vehicles we wanted to test drive. He was also very patient showing us the vehicles we wanted to test drive. More

Julio was amazing! He was timely, organized, respectful, understanding, and so much more. We loved how articulated he was and how easy he made this process! When we did He was timely, organized, respectful, understanding, and so much more. We loved how articulated he was and how easy he made this process! When we didn't understand something he would explain it through which helped even more! Thanks Julio! More

Pleasant buying experience. Website is nice and easy to navigate. Low-pressure transparent approach is nice. Ryan was great! Website is nice and easy to navigate. Low-pressure transparent approach is nice. Ryan was great! More