
Ed Martin Acura
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 562 reviews
I had a great experience at Ed Martin Acura! This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my n This is the second new purchase from Ed Martin Acura. From the moment I walked in, Dennis Novales was welcoming, professional, and attentive to my needs. Dennis, who truly went above and beyond to make the car-buying process seamless and enjoyable. Dennis is knowledgeable, patient, and genuinely cares about his customers. He answered all my questions, provided valuable insights, and ensured I was comfortable every step of the way. The finance manager, Matt Douglas was fantastic! He made the process smooth, explained everything clearly, and worked hard to get me the best deal possible. Professional, efficient, and a pleasure to work with. If you're looking for outstanding customer service and a hassle-free car-buying experience, I highly recommend Ed Martin Acura and Dennis Novales. I couldn’t be happier with my new Acura and the exceptional service I received. Thank you! More
Best experience! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! Getting the car was smooth and quick. Thanks to Sir Dennis and Matthew! More
Wonderful to work with. Karen was very responsive and helpful. Drove 3 hours one way to work with them Karen was very responsive and helpful. Drove 3 hours one way to work with them More
Great experience! Karen Collis was great to work with and I love the third MDX purchased from this dealership! Karen Collis was great to work with and I love the third MDX purchased from this dealership! More
Will Fitzsimmons was great to work with! We bought a used car and it was a quick and easy process. We bought a used car and it was a quick and easy process. More
The dealership is good in routine services and maintenance but incapable of diagnosing or fixing unique or rare problems. I have an Acura RDX 2021 and very unpredictably (in true meaning) all the maintenance but incapable of diagnosing or fixing unique or rare problems. I have an Acura RDX 2021 and very unpredictably (in true meaning) all the warning signs turn on and unpredictably they go off. The mechanics, technicians, service department in this dealership were unable to fix it and they cannot figure out why it happens. More
All good with trade and purchase. Was able to complete deal in a couple of visits. Was able to complete deal in a couple of visits. More
Will Fitzsimmons is ALWAYS a pleasure to work with at Ed Martin Acura. He is extremely knowledgeable, easy going, and friendly. I would recommend him to anyone looking to purchase a new or previously loved Martin Acura. He is extremely knowledgeable, easy going, and friendly. I would recommend him to anyone looking to purchase a new or previously loved vehicle! More
Matt was highly professional throughout the purchasing of my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpl my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpleasant. Working with Matt was completely on the other end of the spectrum. Kudos to Matt for making buying a car an easy task! More
Great experience. Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from them again. It would be hard to find a better Acura dealership in Indiana. We worked mostly with Dennis and a little bit with Jake. Both were great, but we really appreciated Dennis for actively following up and helping us work through some post-purchase knock out items. This team went above and beyond and earned my business and recommendation going forward. More