Ed Martin Toyota

Mohammed Awad, provided us with an excellent customer service experience as we were looking for a specific preowned Toyota Model and as a result of an extensive internet search, we happened upon the Ed M service experience as we were looking for a specific preowned Toyota Model and as a result of an extensive internet search, we happened upon the Ed Martin Toyota Dealership having the vehicle we were looking for. As our residence is in Cincinnati, Ohio we were concerned about driving over 100 miles to evaluate a car that may not be in the condition we wanted, so Mohammed offered to take a short video using his cell phone, showing it in great detail, which lessened our angst, and also provided his personal cell phone number to call before leaving to make sure the car was still available. We bought the car and the paper work portion of the transaction was painless, and explained in great detail by Sam Martin. The overall experience was well worth the drive. More

We had a great car buying experience at Ed Martin Chevrolet. Jay was professional, organized, and did a great job finding us the right car for our needs. Chevrolet. Jay was professional, organized, and did a great job finding us the right car for our needs. More

This is the second car we purchased from Ed Martin Toyota this year. They are great to work with and we couldn't be happier with our vehicles. this year. They are great to work with and we couldn't be happier with our vehicles. More

This dealership was very friendly and quick to find me my vehicle! Will always recommend these guys! vehicle! Will always recommend these guys! More

From start to finish, was treated attentively, professionally and in friendly manner. All questions answered, concerns addressed. professionally and in friendly manner. All questions answered, concerns addressed. More

Very clean and very helpful I didn’t have an appointment set but they were quick to get me help definitely would recommend other people to come here set but they were quick to get me help definitely would recommend other people to come here More

Mohammed Awad provided outstanding and exceptional service for the second time in a row since this is our second car from Ed Martin!!! He was very polite, courteous, and helpful!! And of course him be service for the second time in a row since this is our second car from Ed Martin!!! He was very polite, courteous, and helpful!! And of course him being bilingual in Arabic is a plus as he has been able to explain things easily and clearly to my husband. I always tell my friends I know a trusted person at Ed Martin if you want a Toyota and tell them to Ask for Mohammed. I have a friend coming to check out cars this coming Wednesday as a matter of fact. Thank you so much for making this a smooth and great experience I will definitely come back! More

I put a deposit down on a 2023 Tacoma TRD sport 6-speed manual and I couldn't be happier. John Goodpaster was an excellent salesman getting me into exactly what I wanted. No pressure to add features I did manual and I couldn't be happier. John Goodpaster was an excellent salesman getting me into exactly what I wanted. No pressure to add features I didn't want. He definitely is in tune with what a customer desires nowadays in this world of features! More

Michael Ball was excellent to deal with, we had looked at a dozen cars and dealerships, but Michael took great care of us. a dozen cars and dealerships, but Michael took great care of us. More

This is my 2nd purchase from Ed Martin Toyota, and Josh T made for the most enjoyable buying experience. I could have talked to him forever. I shopped around a few other dealers in Indy & surrounding citie made for the most enjoyable buying experience. I could have talked to him forever. I shopped around a few other dealers in Indy & surrounding cities (Muncie, Marion, & Kokomo) just to check the experience & Ed Martin Toyota blows the competition away. I knew exactly what I wanted before walking in the door, so Josh just made the whole process fun. I test drove and purchased within a few hours. Bonus shoutout to Chris in finance for scoring me a much better rate than my walk-in prequal (which I was already happy with). I could not be happier & will be back to trade-in for the new launch of the Land Cruiser. I’ve also serviced my car here for the past few years and adore the service folks. The Wi-Fi is also prime to leverage as a coworking space when buying/servicing (this was a major flaw in almost every other dealership - along w the other sales guys). Side note - major xxxxxxfor bringing the snack bar back & Josh’s charisma, as I entered that afternoon after back to back work calls and forgot lunch….a hangry version of me stumbling across your typical sales guy would have made for tougher negotiations :) More