Ed Martin Toyota

I have already submitted a review for the dealership and the salesperson, but I also wanted to say how professional and helpful the finance department was. Chris Seymour was helpful and intelligent and answ the salesperson, but I also wanted to say how professional and helpful the finance department was. Chris Seymour was helpful and intelligent and answered all of my questions in an efficient manner. Cars are big purchases for most people and I appreciated his time and expertise. He is an asset to your dealership, and I would recommend him and the dealership to anyone. Thank you More

Everyone was friendly and willing to help in our purchase. Our sales rep communicated throughout the entire process while we waited for our car to arrive at the dealership. Financing was a quick and purchase. Our sales rep communicated throughout the entire process while we waited for our car to arrive at the dealership. Financing was a quick and easy process. More

Very kind people and very knowledgeable about cars! My advice, ask as many questions as possible to understand things. My advice, ask as many questions as possible to understand things. More

I really enjoyed the experience to get my new CROWN. Thankful was AMAZING throughout the whole process. She help me evaluate which car would fit my needs. She was consistent with her communication an Thankful was AMAZING throughout the whole process. She help me evaluate which car would fit my needs. She was consistent with her communication and set me up with a test drive (a must for me) of the Crown. She was knowledgeable of various cars and shared my excitement. Once I decided on which model to purchase, she kept me informed of the process of the car arriving. Then once the car arrived, the process was super easy! The best part is not only THANKFUL but the whole Ed Martin facility, everyone is amazing, kind, you can tell they enjoy working there. More

My experience here has been nothing short of fantastic. Thankful and Dustin took care of me personally and they really made some things happen for me and are continuing to make things happen for me even af Thankful and Dustin took care of me personally and they really made some things happen for me and are continuing to make things happen for me even after the sale was complete. 20/10 would recommend taking your business here. I love Toyota, and this dealership is a perfect representation of the commitment they stand by as a brand. More

Very happy with john and the time he took showing me different trucks and going on the test drive . He was able to show me most all of the feature in that short amount of time. Highly reccomend john an different trucks and going on the test drive . He was able to show me most all of the feature in that short amount of time. Highly reccomend john and will refer anyone I know that is looking for their next vehicle Thanks for a great experience More

Liked everyone I met. Mohamed is very nice and seems extremely knowledgeable. We’ll see how it goes in the long term. Mohamed is very nice and seems extremely knowledgeable. We’ll see how it goes in the long term. More

Micheal did in 10 minutes, what Mike mginess at bill Estes didn’t do in 2 weeks! My experience with micheal was great. And I’m blunt and kinda rough around the edges. So I’d have no problem telling u s Estes didn’t do in 2 weeks! My experience with micheal was great. And I’m blunt and kinda rough around the edges. So I’d have no problem telling u so if I had a problem. BUT I had no problems at all. And this is my 1st forgin? Vehicle. And so far I like it. If I ever trade again,it’ll be with only micheal, wherever he is. So keep him happy! Thanks,Mark More

Smooth process. Was in and out. They know their stuff and were very nice and helpful throughout the entire process. Was in and out. They know their stuff and were very nice and helpful throughout the entire process. More

This service department is why people hate car dealerships. My vehicle is still under 5 year/60k mile warranty and since they couldn't verify my concern in 30 minutes they charged us $170. When we dealerships. My vehicle is still under 5 year/60k mile warranty and since they couldn't verify my concern in 30 minutes they charged us $170. When we called we tried to schedule to drop our car off on a Saturday so they could look at it during the week. They didn't want us to do that, but instead let my wife schedule a transmission concern for 7:15 in the morning...techs do not get there until 8. Around 8:30 they then tell my wife they can't duplicate the concern and it is $170....First off. I work as a Senior Master technician at a Ford dealership. In no circumstance do we ever charge a customer for a no problem found, let alone for a transmission concern that would still be under 5 years 60k factory powertrain warranty. Not only that they said there was "no codes present"....Incase the technician and service manger don't know transmission codes are rare due to the fault has to be seen twice in consecutive drive cycles. Did they clear adaptive tables for the transmission or reset KAM to see if the transmission strategy was trying to cover up and issue "which they will" Nope they blamed it on snow tires....what a joke.... If this is how ED Martin does business then I will never come back. More