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Ed Morse Ford

Muscatine, IA

4.2
259 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 259 reviews

June 21, 2024

The sales and financing people I dealt with were knowledgable and friendly. The overall experience was very pleasant. More

by rhansen4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Toyne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lyon
Jun 25, 2024 -

Ed Morse Ford responded

Thank you for choosing us for your automotive needs! We are thrilled to hear that you had a pleasant experience with our knowledgeable and friendly sales and financing team. Your satisfaction is our priority, and we look forward to assisting you again in the future. Drive safely! Sincerely, The Ed Morse Ford Lincoln Team

June 21, 2024

Great Experience- no pressure, fair, reasonable, honest. Expedient. We’ll do business there again! Lincoln Aviator More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Ed Morse Ford responded

Thank you for the positive review, Mike! We appreciate your kind words and look forward to assisting you again in the future. See you next time! Sincerely, The Ed Morse Ford Lincoln Team

June 19, 2024

They are good people. They took care of me and fixed my car. Got out I good time. Thanks to them More

by JOHNBUSH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Ed Morse Ford responded

Thank you for choosing Ed Morse Ford Lincoln Muscatine and for sharing your positive experience with us. We are thrilled to hear that we were able to take care of you and get your car fixed promptly. Please come see us again for any future needs! Sincerely, The Ed Morse Ford Lincoln Team

June 14, 2024

Very professional and courteous. The sale went very well and I was pleased with the transaction. More

by gil.c.rock
Recommend Dealer
Yes
Employees Worked With
Mark Krieger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Ed Morse Ford responded

Thank you for your positive review, we appreciate your feedback! Your satisfaction is our priority, and we look forward to assisting you in the future. Sincerely, The Ed Morse Ford Lincoln Team

June 07, 2024

Marissa was very knowledgeable and enjoyable to work with. Everyone that we met with through the purchase process was very kind and helpful. More

by sjskay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marissa Toyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ed Morse Ford responded

Thank you for the wonderful review and for highlighting Marissa's expertise and pleasant demeanor at Ed Morse Ford Lincoln Muscatine. We are thrilled to hear that our team provided you with a positive and helpful purchase experience. Please do visit us again in the future and share your experience with others. Safe travels! Sincerely, The Ed Morse Ford Lincoln Team

June 04, 2024

It is always quick and easy to get maintenance scheduled and completed on my Lincoln. More

by KARENYANT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names.
Jun 07, 2024 -

Ed Morse Ford responded

Thank you for sharing your positive experience with us, Karen. We appreciate your kind words about the quick and easy maintenance process for your Lincoln at Ed Morse Ford Lincoln. We look forward to serving you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

June 04, 2024

Took care of me and got me in past minute - much appreciated!!!! I'll go back. More

by KVD0612
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Toyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ed Morse Ford responded

Thank you for the positive review, we're thrilled to hear that we could assist you last minute. We look forward to welcoming you back at Ed Morse Ford Lincoln in the future. See you soon! Sincerely, The Ed Morse Ford Lincoln Team

May 30, 2024

Unreal buying experience. Extremely professional and responsive. Our sales representative was first class. I’m from California and happy to go out of state to find an auto dea More

by Ter2626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Ed Morse Ford responded

Thank you for sharing your fantastic experience with us. We are thrilled to hear that you found us to be professional, responsive, and trustworthy. It was a pleasure assisting you, and we are grateful for your kind words. We look forward to serving you again in the future or welcoming your friends and family. Drive safely! Sincerely, The Ed Morse Ford Lincoln Team

May 28, 2024

Chase was our salesperson but I would like to say that all the sales people were helpfull and courteous. Only took 1 trip to the sales manager to complete our deal. Most importantly they helped us fulfill More

by jeffhenning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ed Morse Ford responded

Thank you for the positive review, Jeff. We appreciate your kind words about our team at Ed Morse Ford. We're thrilled to hear that Chase, Max, and the sales manager provided helpful and courteous service, making your car-buying experience smooth and fulfilling. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Ed Morse Ford Team

May 24, 2024

I think the prices here are too high, they wanted over 229.00 for a new battery! Unless the work involves major work under my warranty, I will not be back! More

by TERRIIRWIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Grems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Birkhofer, Mike Gierut
May 28, 2024 -

Ed Morse Ford responded

Thank you for sharing your feedback, Terri. We appreciate your perspective on pricing concerns with the new battery. Please feel free to reach out to us at Ed Morse Ford Lincoln Muscatine to discuss your warranty and explore potential solutions. We value your input and aim for a positive resolution. Sincerely, The Ed Morse Ford Lincoln Team

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