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Ed Morse Ford
Muscatine, IA
428 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 428 reviews
May 01, 2026
Appt was as promised work completed on time. Customer service was great and informative. Thx Team Customer service was great and informative. Thx Team More
by mriverdawg
Verified Customer
April 30, 2026
They were so nice and helpful with what I wanted such a great group of people Brandon was so nice and will to work with me great group of people Brandon was so nice and will to work with me More
by lokistorm187
Employees Worked With
April 30, 2026
I have all my service done here and usually is completed in a timely manner in a timely manner More
by GREGBUSTER
Employees Worked With
March 28, 2026
I use this dealership because it is near my office. I use the valet service where they will come pick up my car, do the maintenance, and drop it back off to me. 9/10 times they forget to come get my ca I use the valet service where they will come pick up my car, do the maintenance, and drop it back off to me. 9/10 times they forget to come get my car and I have to call and reschedule my appointment and I usually get a text or call saying I missed my appointment. I have brought this issue up multiple times before and the service manager gave me her card and said to call her directly to schedule and she would make sure they didn’t forget my vehicle. When I called she seemed u happy with me calling her directly, she set up my appointments(multiple vehicles each on a different day) and they still forgot to come get my car. My coworker used the valet service and was waiting for them to bring her car back, she had to call them and they couldnt find her car to bring it back to her. If my vehicle wasn’t under warranty or there was another ford dealership nearby that would do valet, I would not use this one. More
by BRANDO0224
Employees Worked With
I do t generally pay attention to the names
March 27, 2026
Good customer service and kept us up to date on the progress. Timely service and will return. progress. Timely service and will return. More
by BATESDC5
Employees Worked With
March 20, 2026
Have done all service here work always done properly other than the cost is a bit high other than the cost is a bit high More
by SJANSON61
Employees Worked With
March 18, 2026
Great service. It was very fast. workers made conversation while I waited for the service to be completed It was very fast. workers made conversation while I waited for the service to be completed More
by Daltonday96
Employees Worked With
March 16, 2026
It took 3 visits to find the problem but, once found, the service went very well. service went very well. More
by bikjkk5152
March 15, 2026
Our salesman, Bill, was extremely helpful and pleasant! ! There was no “pressure” sales tactics used, and allowed us all the time we needed to complete our purchase!! ! There was no “pressure” sales tactics used, and allowed us all the time we needed to complete our purchase!! More
by dandtspies
March 13, 2026
Where short staffed that day, picked my paperwork and took it to cashier for payment took it to cashier for payment More
by WINDUSNICK
