Eden Prairie Nissan

In looking for a first car for our daughter, we visited EP Nissan. We were greeted promptly and introduced to a salesman, Andy. With a tight schedule we didn’t have much time on our first visit. Andy kept EP Nissan. We were greeted promptly and introduced to a salesman, Andy. With a tight schedule we didn’t have much time on our first visit. Andy kept in touch with me but didn’t pester, push or make us uneasy. My daughter did her homework, looked at different vehicle options in our price range and settled on a Nissan. They were great to work with and we left happy. More

Great customer service I needed a repair to my 2008 Frontier and was under time constraints. They were able to get my vehicle into the shop that day. Entire process was sea I needed a repair to my 2008 Frontier and was under time constraints. They were able to get my vehicle into the shop that day. Entire process was seamless. Shannon Rose took the time to keep me apprised of time needed to acquire parts and gave an accurate cost to complete the job. Although your cost was a little higher I felt assured the repairs would be done correctly, and they were. Please me allow to mention Twila and Sarah who took my calls as they were efficient and professional. I'm considering buying another Frontier this year, and will definitely visit you. More

prompt and excellent service I called with a new issue that needed attention and was immediately scheduled that day for service. T.J. helped me when I arrived. He listened to my I called with a new issue that needed attention and was immediately scheduled that day for service. T.J. helped me when I arrived. He listened to my concerns and address each issue. My car was ready within the hour as promised, but the technician had noticed 2 other problems that needed attention. I gave to OK to proceed and my car was ready to go in 1 hour! Everyone was pleasant, friendly and professional!! More

2019 Nissan truck The employees are always friendly and very helpful with the customers. My friend also said the same thing about the Eden Prairie employees when she wa The employees are always friendly and very helpful with the customers. My friend also said the same thing about the Eden Prairie employees when she was looking at the SUV's. More

Great new 2020 Altima As we live in the area and have used this dealership many times before, it was the obvious place to purchase our next new car. This is the 5th Nissan As we live in the area and have used this dealership many times before, it was the obvious place to purchase our next new car. This is the 5th Nissan we've purchased over the years. We love their reliability. The 2020 Altima is my husband's new car. I own a 2012 Murano and just love it. I haven't had anything major go wrong with it. It's the best vehicle I've ever owned. My husband's previous vehicle was a 2010 Altima. It served him well for a decade! Eden Prairie Nissan gave him a good trade-in on his 2010 and was honest in negotiating the new car price. I guess the only thing I could fault them on is that Nissan charges you $500 less when you sign up for their financing. We'd wanted to pay cash and probably could've been out sooner than the 3 hours we spent in the showroom. But we were told we can cancel the financing in a week and still will have saved $500. I suppose it's worth the time. It's nice to be able to schedule an appointment online at the dealership. I'm usually out in about an hour. While other places may perform an oil change in 15 minutes, this dealership also does a free total vehicle evaluation to let me know what else should be done to maintain my SUV in top condition. I appreciate their dedication to service. More

Nissan Murano Great experience with Eden Prairie Nissan! Chuck Eck and Keith Hedlund have excellent customer service and are very personable. They made the whole ex Great experience with Eden Prairie Nissan! Chuck Eck and Keith Hedlund have excellent customer service and are very personable. They made the whole experience positive and hassle free. I highly recommend Eden Prairie Nissan! More

In and out less than an hour! I’ve learned to make appointment in morning! Great customer service! Gave me a complimentary car wash, which was so much needed! Answered my questions and concerns and appointment in morning! Great customer service! Gave me a complimentary car wash, which was so much needed! Answered my questions and concerns and assured me everything is good with my car! More

Bait and switch Viewed a vehicle on website noted to have several features we wanted. Apple CarPlay, navigation etc... when we got there the car they showed us didn’t Viewed a vehicle on website noted to have several features we wanted. Apple CarPlay, navigation etc... when we got there the car they showed us didn’t even have power seats or any of the features advertised. Completely misleading and waste of time. Will stick with Walser going forward. More