
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Brought vehicle in for a complete 16OO$ front brake repair, after second return leaving brakes on front’s passenger side making rattling and since diesel department and looked over my vehicle some coin repair, after second return leaving brakes on front’s passenger side making rattling and since diesel department and looked over my vehicle some coincidental my vehicle is now leaking radiator fluid.!! will not be recommending anyone nor will I be bringing my vehicle back to Elder Ford! after having my vehicle valuated, if I find that Elder Ford did anything pertaining to what was on the work order I will be in contact!!!! Not satisfied with my service back in 2022 and made promise not to return and went against my better judgement!!! More
Johany and the service team were very respectful, knowledgeable, and determined to get the job done as soon as possible. They kept me informed and made sure I was able to get a loaner. I’m very happy knowledgeable, and determined to get the job done as soon as possible. They kept me informed and made sure I was able to get a loaner. I’m very happy with the service they provided. More
Didn't insist on a oil change since I needled 500 miles until it was due. I drive VERY little. It's refreshing to know the service department customer service comes first. until it was due. I drive VERY little. It's refreshing to know the service department customer service comes first. More
Excellent service department. My service advisor Jennifer was awesome.. she took care of my needs in a very professional manner. My service advisor Jennifer was awesome.. she took care of my needs in a very professional manner. More
Peter Nieves is always helpful and courteous. Whenever, I am very happy with the service I receive. Thank you Whenever, I am very happy with the service I receive. Thank you More
Great low stress experience when purchasing my F-150 with John W. and Anthony S. who both worked hard to get me what I wanted at a price that I thought was very fair. John W. and Anthony S. who both worked hard to get me what I wanted at a price that I thought was very fair. More
I would give a zero if it would allow me too. I had to get a lot of work done on my expedition. A lot of it was covered under an extended service plan that Ford gave me due to consistent issues w I had to get a lot of work done on my expedition. A lot of it was covered under an extended service plan that Ford gave me due to consistent issues with my 2018 Ford expedition. I ended up having to pay for a rental car out of pocket even though this was covered under my extended plan, which they didn’t tell me until the last day, the car has been shuddering since I picked it up. Now they’re trying to pinpoint it on some thing else. I’ve tried calling the service department several times before I finally just had to go in person today because no one ever calls back and then they all just blame it on different people. This place has just degraded in the past five years. They do not feel honest, it just feels like they just wanna keep adding things to your repair ticket so that they can bump up their commission. In my car didn’t even get fixed after all of this. More
My Service Advisor Dan Beavers is why I keep coming back to Elder! He’s extremely knowledgeable and always puts my desires first when servicing my F-150. to Elder! He’s extremely knowledgeable and always puts my desires first when servicing my F-150. More
The service was good . Just unable to do the alignment correctly. Various attempts failed . Unknown why . Just unable to do the alignment correctly. Various attempts failed . Unknown why . More