Elder Ford of Tampa

Customerservice was excellent. I would recommend Elder Ford to family members. Thank you for you service. I would recommend Elder Ford to family members. Thank you for you service. More

You can NEVER get someone on the phone! Transfers and holds all day , every day. The only reason for 2 stars is because my service advisor (J.Perez) was amazing though! Transfers and holds all day , every day. The only reason for 2 stars is because my service advisor (J.Perez) was amazing though! More

Very professional. In time. Very informative. Friendly people , helpful. Clean. Good selection of cars, specially Mustangs. In time. Very informative. Friendly people , helpful. Clean. Good selection of cars, specially Mustangs. More

Great service. Didn’t appreciate the 700 club in TV in the waiting room. Our go to dealership Didn’t appreciate the 700 club in TV in the waiting room. Our go to dealership More

We purchased our daughter’s used vehicle in early May, and the check engine light came on almost as soon as we drove it off the lot. Every time a repair was done, we had to bring it back due to the check and the check engine light came on almost as soon as we drove it off the lot. Every time a repair was done, we had to bring it back due to the check engine light coming on again. They had to replace the entire motor, among several other things, and have made us feel as if all of these issues were supposed to be our responsibility even though no issues were declared at the time of purchase and we even paid a mandatory “110-point inspection” fee that “made sure everything was in working order”. We were promised “one final” repair would be done on this near-lemon of a car we were sold, and now the service director, Bryan, refuses to return our calls. I just left a message for the GM, Dan, so hopefully we get a resolution on this vehicle. update: no response to my voicemail, only a generic written response to this review. still waiting for that return call, Dan! More

The staff is always great and willing to help. They always go over and above to make the customer experience top notch. They always go over and above to make the customer experience top notch. More

The customer care and service was exceptional from all departments, everyone was efficient and extremely friendly, creating a very welcoming and professional environment departments, everyone was efficient and extremely friendly, creating a very welcoming and professional environment More

All the guys I dealt with were very professional, pleasant and helpful. They stayed after hours until I was complete with sale. pleasant and helpful. They stayed after hours until I was complete with sale. More

Everyone there was really helpful. Ali really worked with me to get a new car. Joshua and Robo were really helpful with checking the car, to make sure everything works. Also Robert was Ali really worked with me to get a new car. Joshua and Robo were really helpful with checking the car, to make sure everything works. Also Robert was really fast with all the paperwork and explaining what each document means. All in all, a really great experience More

Efficient and friendly treatment, timely response. Great facilities. Let me know the status of the work and other recommendations Great facilities. Let me know the status of the work and other recommendations More