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Elder Ford of Tampa

Tampa, FL

4.4
7,169 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 7,170 reviews

October 18, 2022

Jennifer did a great job at keeping us informed on the progress of our vehicle while it was in for service. Very happy with the service we received. More

by JARAMETURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2022

I always got my car from this Dealer, they are nice and patient giving me the best option and the better deal. Thank you Elder Ford More

by camposags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni
Oct 21, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2022

They are very helpful and easy to work with. This dealership goes above and beyond! More

by WGKOERBER4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Haegele, Nabil Brohmi, Jeffrey Camara
Oct 21, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2022

Thank you for everything you did for my car. You are the best! Thank you! More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2022

Mala atención y asesoría ya que técnicamente no me asesoraron y por lo cual me cancelaron la garantía de motor More

by henryalberto2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Syed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Elder Ford of Tampa responded

Hola, Nos esforzamos por ganar clientes de por vida y estoy muy decepcionado al saber de su experiencia negativa con nuestro concesionario. Me gustaría tener la oportunidad de tratar de recuperar su confianza en nuestro negocio al intentar resolver este asunto por usted, si todavía puedo. Tomo muy en serio los comentarios y opiniones de nuestros clientes, así que tómese un minuto para llamarme al 813-279-7301. Me gustaría entender exactamente qué salió mal y, con suerte, cambiar su experiencia. Gracias, dan sills Gerente general Élder Ford de Tampa

Nov 29, 2022 -

Elder Ford of Tampa responded

Quiero disculparme por la forma en que se ha manejado el proceso y las molestias que esto ha causado. Nos esforzamos por hacer que la experiencia de cada cliente sea agradable. Informaré de esto a nuestros superiores para garantizar que corrijamos esta acción de inmediato. ¿Puedes darnos de nuestras deficiencias?

October 17, 2022

Great experience. My service consultant, Isaiah Mena, provided exceptional customer service. I look forward to my next visit to Parks Ford. Thank you. More

by Donnie.thomas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Mena
Oct 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Isaiah here at Elder Ford of Tampa! We're looking forward to your next visit with us!

October 17, 2022

My experience at Elder Ford was amazing. Everyone made the process go smoothly and my salesman was the best and explained to me everything step by step. More

by christian23b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto (salesman ), Joshua Haegele
Oct 19, 2022 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2022

Have had good experience with elder ford dealership I have no complaints and good service from thrm More

by AKYRAH.ROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Oct 19, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 17, 2022

Service was beyond nice. Amazing mechanics and advisors. Wouldn’t trust anyone else with my Mustang. More

by dodgechick11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

October 16, 2022

Extremely unhappy with level and Quality of service. I had to bring my vehicle in 2x's and I was very specific about my issue. I had a busted hose. My truck is overheating.I opened up my hood and was ab More

by KAREN.GORMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Elder Ford of Tampa responded

Hi Karen, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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