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Elder Ford of Tampa

Tampa, FL

4.4
6,512 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,512 reviews

June 10, 2022

I reached out to the delivery director and no word back about some concerns about the vehicle I purchased. More

by karlababyak08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe spellman
June 09, 2022

I reached out to Mr. Sills regarding a situation that was a corporate issue. He immediately responded and was obviously motivated to assist. These are the type of GMs t More

by Runnlift
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 09, 2022

OK 1st yall sold me a vehicle that had 2 have Work on not even one week after I had it it took him 11 days I had to pay for a rent a truck that was $50 A-day well reimbursement on that takes 4 to 8 weeks More

by Amadorod2122
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robo Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 09, 2022

Computer system was down and service department completed my work. Looking forward to next service. More

by barkzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Jun 11, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 09, 2022

Courteous, excellent service. Kept me informed as to the status of my vehicle service. Very comfortable waiting area More

by MICHAEL_MCCARTY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella
Jun 11, 2022 -

Elder Ford of Tampa responded

Hi Michael, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 08, 2022

Mi nombre es Evelio Niebla, hace 3 meses que compre un auto por $18268.00, di un deposito de $ 6000.00 y quede debiendo al banco $26000.00 por un monton de seguros que el financista Michael Baglione le a More

by nerinasastre
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant Kitner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Baglione financista, Jorge Acosta
Jun 09, 2022 -

Elder Ford of Tampa responded

Hola, nos esforzamos por ganar clientes de por vida y estoy muy decepcionado al saber de su experiencia negativa con nuestro concesionario. Me gustaría tener la oportunidad de tratar de recuperar su confianza en nuestro negocio al intentar resolver este asunto por usted, si todavía puedo. Tomo muy en serio los comentarios y opiniones de nuestros clientes, así que tómese un minuto para llamarme al 813-279-7301. Me gustaría entender exactamente qué salió mal y, con suerte, cambiar su experiencia. Gracias, Dan Sills Gerente General Elder Ford of Tampa

Jun 09, 2022 -

nerinasastre responded

Esa respuesta ud. Se la da a todo el que se queja y no resuelven nada. Tome 10 minutos y entre a la cuenta de la compra para que vea donde esta parte del dinero que pague sin justificacion. Hable con el financista que me atendio y terminen de hacerme el reembolso que falta y ha ese numero que ud da lo he llamado muchas veces y no responde y cuando he ido a la agencia nadie ha querido comunicarme con ud. No es justo ni respetable que jueguen de esa manera con el publico. Este problema ud lo conoce , hable con el financista Michael Baglione que hizo un mal trabajo. Por empleados como este ud. Pierde clientes

Jun 11, 2022 -

nerinasastre responded

Le agradezco su atencio. Lo llamare el lunes.

June 08, 2022

Peter, my service advisor was very knowledgeable and helpful thru the entire process. Will def recommend More

by milian124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Jun 09, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 08, 2022

Thank you Kitt Kittles! !!!! You are the very best!!!!! You made the purchase of my lease so easy…. More

by MFALCON41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitt Kittles
Jun 09, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 08, 2022

I found what I was looking for salesman very knowledgeable bought many new vehicles in the past elsewhere but Elder Ford is one of the best in quick response no hassle very satisfying would rec More

by allstar.sod.inc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

Jorge, Raidel and Robo are all excellent! Perfect service all around from the time I walked in, to the time I left. More

by brandon.swilson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Lima, Robert Tucci
Jun 09, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

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