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Elder Ford of Tampa

Tampa, FL

4.4
6,459 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,459 reviews

April 23, 2022

Excellent customer service and sales team. Purchasing our new truck couldn’t have gone smoother! More

by smssla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon (Salesperson)
Apr 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2022

Sales person Caesar was great. Robbo customer service was excellent! Would highly recommend Elder Ford where they treat you right. More

by SUSAN.HUMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2022

I thought I had an appointment, but there was no record of it when I arrived. The service staff took great care of me anyway. I received fast and friendly service More

by sarahabaldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Apr 24, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

April 21, 2022

When I came to pickup up the car it was blocked in on all sides. My assistant had left for the day so I had to wait for some one to help me. I stood in there for 20 minutes while the girl that was suppose to More

by drtfrancedc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erica Ortiz
Apr 27, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call Dan Sills | General Manager | Elder Ford of Tampa at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

April 20, 2022

Quick and awesome work. And my service manager took great care of getting the things I needed done More

by Stefanericsson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Apr 22, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

April 20, 2022

He was very patient & kind. Glad he was my service advisor looking forward to my next visit More

by parrisj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan with the hat, glasses & shorts
Apr 22, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

April 20, 2022

They were friendly and I asked them to put a sticker on my window for the next oil change and they said ok, but they didn't. I know they suppose to be quick, follow through on what the need of the customer More

by SMITHCLARK02@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only dealt with one , Jason Faiella
Apr 22, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 20, 2022

Love this place. Quick friendly service every time. Clean facility and fixed right away. Highly recommend More

by DANSILLS_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We appreciate your recommendation of our dealership! Thanks again for your business! Take care!

April 19, 2022

Excellent customer service. Friendly staff. Paperwork didn’t take long at all. I was in and out of there quickly. Would recommend this dealership. More

by fladuckette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akil
Apr 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2022

Jorge and the other staff were very pleasant and easy to deal with, very helpful and friendly. More

by bellino13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Lima, Scott Walls
Apr 21, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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