
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good people, you can count on them This is a good place they take care of you if you need something they'll be there, they go out of ch thier way to help you out This is a good place they take care of you if you need something they'll be there, they go out of ch thier way to help you out More
Great experience with Elder Ford of Tampa! We had a great experience today at Elder Ford of Tampa! Emma was our internet contact who corresponded with us through email and by phone did an aweso We had a great experience today at Elder Ford of Tampa! Emma was our internet contact who corresponded with us through email and by phone did an awesome job! She set an appointment with VIP Manager David who in turn set us up with a top salesman Rubin who showed us the many vehicles to choose from! We found the vehicle we wanted and David said make the sale happen and Rubin did! Michael was the price negotiater who finally got to the numbers we needed! Next we met Josh who completed the financial paper work and worked with Ford Cedit to get us an outstanding interest rate!! Excellent job Josh and Rubin!! More
Very pleasant and fair. All contacts were pleasant and easy to work with. Facility very clean. Several employees greeted us. Eli very helpful and knowledgeable of the vehicle All contacts were pleasant and easy to work with. Facility very clean. Several employees greeted us. Eli very helpful and knowledgeable of the vehicle we were interested in. More
Easiest dealership to work with Bought my new Explorer from this dealership. The staff made the process quick and easy for us. Our sales rep was extremely knowledgeable with the vehi Bought my new Explorer from this dealership. The staff made the process quick and easy for us. Our sales rep was extremely knowledgeable with the vehicle we were wanting to purchase. More
brakers I be i SERVICE DEPARTMENT talked toto the red hair guy in the service desk inside the ahow room to re-progran my key and they return my car with the I be i SERVICE DEPARTMENT talked toto the red hair guy in the service desk inside the ahow room to re-progran my key and they return my car with the A/C not working, I claim to the SERVICE MANAGER, and I said to him ,may be whe rhe tech reprogamed the key, he need put the car in the computer and may be touch any buttom for mistake and shut off the compressor, anything can happen, to short the story,they even not check my car again ,he no stand behind the desk, very bad service, I take my car to other place, they put the car in the computee, and effective, the guy in 5he Elder Ford , shut the A/C compressor off. Incredible, how many incopetent managers we got in this city. Wow. and please do not reply and I unsubscribe to receive any more , others promotion or anything from all you and the company of Elder Ford. Have a nice day More
terrible service Had an appointment and it 2 hrs to get my Edge a oil change. The 2 years of going to elder their has not been without problems. The last time I notifi Had an appointment and it 2 hrs to get my Edge a oil change. The 2 years of going to elder their has not been without problems. The last time I notified ford and the had the customer service manager Migal resolve the problem.He is now gone. Elder goes through service mangers continuously.The ones they hire are clueless on the operation.They gave a free 15$ additive to help for waiting 2 hrs. not good enough. You think with the amount we are charge for extended warranty and your fees customer service be tops. More
Good customer service, awesome waiting room From the get go it was a great customer service experience. The waiting room made the wait all that much better. I wish the hourly price for the wor From the get go it was a great customer service experience. The waiting room made the wait all that much better. I wish the hourly price for the work performed wasn’t so expensive. I went in for an oil change but need the oil filter and air filter changed as well. My bill went from $110 to $370 and some change. I do appreciate the service rep informing me about the transmission warranty offered (being that my power Tran warranty will be up in 6k miles). I plan to purchase this tranny warranty before my 100k is reached. I wouldn’t have otherwise known this was even available. More
Friendly service Our salesperson & finance person went out of their way to help us get the car we wanted. They were friendly, informative & knowledgeable. We would r Our salesperson & finance person went out of their way to help us get the car we wanted. They were friendly, informative & knowledgeable. We would recommend this dealership to people we know in a heartbeat. More
Not pushy They took their time and paid attention to our concerns . Any time I called for a concern if it could not be answered at the moment a quick call back They took their time and paid attention to our concerns . Any time I called for a concern if it could not be answered at the moment a quick call back happened answering my concerns More
The works Had 8:00 apt. With Mike, as always he met me upon arrival and said it should be about 90 minutes for the works plus change the air filters. Car was r Had 8:00 apt. With Mike, as always he met me upon arrival and said it should be about 90 minutes for the works plus change the air filters. Car was ready in a little over 1 hour, very satisfied as usual More