Elder Ford of Tampa - Service Center

You are greeted immediately when parking and Staff is very accommodating always a good experience here very accommodating always a good experience here More

Horrible el dealer y sus manager es como estar en una pesadilla de la que nunca despiertas solo te roban tu dinero y los problemas que tengas no les importan un carajo me estafaron los de finance y el ve pesadilla de la que nunca despiertas solo te roban tu dinero y los problemas que tengas no les importan un carajo me estafaron los de finance y el vendedor cuando reclame me dijeron ya filmastes quise devolver la f150 antes de 30 dias y lo que me decian era que no era de ellos que era del banco que los yamara a ellos y asi me tubieron todo el tiempo hasta que paso los 30 dias después una placa en mi f150 que no era mia la pickup nunca tubo tablilla para no hablar mucho despues del mal rato en DMV yego al dealer esta el jefe principal hablan con el le dicen lo que pasa y ese manager principal de ford dice pues soluciona el problema y que se balla como si uno fuera un animal ese no se merece ese puesto de trabajo por mi lo hubiera enviado a su casa More

Shopping online and unable to come visit in person. Online ad showed a car in pristine condition. Photos sent to me the day I planned to take ownership of the car were very different. Online ad showed a car in pristine condition. Photos sent to me the day I planned to take ownership of the car were very different. More

Peter was amazing! !!! Every time I’ve had an issue he’s always taken care of me. !!! Every time I’ve had an issue he’s always taken care of me. More

Off to a bit so smooth start, Brian and Alexa jumped in and gave my issue their full attention. They have kept me informed along the way, and are diligently working with Ford on a solution to an elusive i and gave my issue their full attention. They have kept me informed along the way, and are diligently working with Ford on a solution to an elusive issue. More

Great service provided by Peter at the service counter. Peter explained our service plan coverage, and direction moving forward with future service appointments. Peter explained our service plan coverage, and direction moving forward with future service appointments. More

Great customer service everything explained what there were going to be completed on the vehicle were going to be completed on the vehicle More

Purchased “blue certified” vehicle 01-2023 which states if anything went wrong with vehicle within 90 days Elder Ford would fix it for no charge. A few weeks later engine lights turns on, bring it to elde if anything went wrong with vehicle within 90 days Elder Ford would fix it for no charge. A few weeks later engine lights turns on, bring it to elder ford and they state don’t have right equipment to fix the vehicle. They then proceeded to refer me to Nissan dealership and the elder ford service rep stated that he verified the blue certified warranty and the service would be covered. That was false I had to pay $400 for a vehicle I just purchased and was under “warranty”. A couple weeks pass by after and again another engine light code and again bring it to elder ford and they stated they can’t repair it and refer to Nissan where again service was not covered by blue certified warranty and had to pay $500 for the repair. It’s May and now another engine light comes on and now awaiting how much that would cost me. I’m summary Elder Ford deceived me with the peace of mind “blue certified” vehicle when in reality they sold me a lemon. Additionally I purchased a maintenance package with Elder Ford which I regret because I will never step foot again in that shady dealership again. Called their general manager Dan and he refuses to call me back. I am requesting a refund on unused maintenance package services. That is the least you can do for me. More

Wonderful service and staff, very attentive to my needs. Best service from a dealership that I've been to. Keep up the great work Best service from a dealership that I've been to. Keep up the great work More

Fast and easy. Everyone was friendly and helpful. I will be bringing my wifes car in. Everyone was friendly and helpful. I will be bringing my wifes car in. More