Elder Ford of Tampa - Service Center

Very friendly and helpful. Straight forward about getting the info provided and kept up to date on any news on the repairs. Work done in the time frame conveyed and a quality Straight forward about getting the info provided and kept up to date on any news on the repairs. Work done in the time frame conveyed and a quality loaner was provided while the vehicle remained in the shop. Daniel was awesome to work with. I will definitely be looking to continue our relationship while working with Elder Ford. Thank you Elder Ford! More

Where most times workmanship is missing and where I assume mechanics are certified in their specialty areas. I have to believe it’s just individual negligence on the part of the worker but to the credi assume mechanics are certified in their specialty areas. I have to believe it’s just individual negligence on the part of the worker but to the credit of Elder Ford they always seem to make it right and I have been a long time at that Ford dealership long before they had it Elder that is I have been buying trucks from Ernie hair and doing maintenance regularly for 45 years plus Bob mull More

Fast fair and responsive Completed the work as described and on time and wasn't friendly and on time and wasn't friendly More

Very disappointed in the service department . made appointment several days in advance . Dropped vehicle off 830am on Wendesday . Took until Tuesday morning to tell me that the warning light wa made appointment several days in advance . Dropped vehicle off 830am on Wendesday . Took until Tuesday morning to tell me that the warning light was not of any consequence and my other issue probably was not going to be a warranty item ( but they didn’t know exactly what the problem was ?) 2 days later after asking the dealership to discover and fix the issue nothing is been accomplished . Impossible to talk to any person at the actual service department and communication is lacking . Seems to be a corporate level process , not any individual employee . Extremely unhappy with the experience More

The service was on time and quick. I loved the mobile service which was recommended to me by the staff after I setup an in shop visit at first. Would highy recommended the service to a I loved the mobile service which was recommended to me by the staff after I setup an in shop visit at first. Would highy recommended the service to anyone. More

They are great people to work with, and they represent your dealership very well. I Highly recommend your dealership whenever I can. your dealership very well. I Highly recommend your dealership whenever I can. More

Got me in quickly, and took care of my recall in a day. Staff was courteous and friendly. Staff was courteous and friendly. More

I made an appointment and rented a car so it could sit a whole day before anyone looked at it. Picked up the vehicle and went elsewhere. whole day before anyone looked at it. Picked up the vehicle and went elsewhere. More

Process took a little longer, but dealer was very busy. Jonathan was very helpful and knowledgeable to get this process done however. Jonathan was very helpful and knowledgeable to get this process done however. More

Jenni was able to fix my problem that I had with my truck in a timely manner and had great communication with me. in a timely manner and had great communication with me. More