Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,479 Reviews

3,479 Reviews of Elder Ford of Tampa - Service Center

Sort by
July 07, 2024

Prompt, kept me informed, thought outside the "box", helped me alot. I always travel farther to come to this dealership. More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2024

I have to say, I went in not expecting the news I was given. The help and care I received is beyond appreciated. Nelson Urena and the finance guy sat and worked with me. I would definitely recommend Elde More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Urena
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

July 05, 2024

good service Fast and convenient I don’t have to travel to get it fix they came to me. Thanks More

by TEMOUS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know he’s name
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2024

Ye. Ah, we must really like elder Ford.Because this is the second truck and 4 years that we've bought and really happy with it.Probably get another one More

by robertramputi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

Nicole was excellent. We had an issue with the car and she got us in. More

by MANLEYJAQUISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

Favorite poor service and they didn't get the job done. Right? I can't keep coming back for the sake of things over and over again More

by LASTCATPAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 02, 2024

Excellent service and great employees. They care about your concerns. The waiting area is very comfortable. More

by YOLANDAYOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 02, 2024

Always met with a smile guys genuinely care. Very customer friendly and a nice hot coffee waiting. More

by JERSEYGIRL0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Weil
Aug 16, 2024 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 30, 2024

Service advisor Dan did an amazing job, made me feel comfortable and would recommend him should you need service More

by TLJ_RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care!

June 30, 2024

I was misinformed about the diagnosis of my car when I brought it back there to get it fixed they told me that the person who diagnosed it diagnostic wrong More

by antoinette18_2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Beavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

...
41
...