Elder Ford of Tampa - Service Center

Friendly environment provides all details about what you need to be done on time that excellent. need to be done on time that excellent. More

I am so disappointed with elder ford I was lied to by so many people many people More

The techs are helpful, informative and friendly. Not always completed within the promised time, but adequate. Could be better communication between scheduler and the actual department. Not always completed within the promised time, but adequate. Could be better communication between scheduler and the actual department. More

Everyone that I have encountered at this dealership is very knowledgeable and friendly. They care about you very knowledgeable and friendly. They care about you More

Very fast service. .always keep u informed of progress of service.ataff very friendly and knowledgeable .always keep u informed of progress of service.ataff very friendly and knowledgeable More

Saved me in a jam, My F15” broke down in Tampa, on a Sunday right before I flew to Iceland for an 8 days trip. I had it towed to their dealership, had keys dropped there and left town. Called them Monda Sunday right before I flew to Iceland for an 8 days trip. I had it towed to their dealership, had keys dropped there and left town. Called them Monday am, they fixed the truck and it was ready for me when I returned. Nicole and this service department are GTG. Also the Ford extended warranty was a great purchase also, as it covered the repairs. More

NOT a good experience. AC went out. They partly denied my warranty claim and wrongfully charged for the labor. Couldn’t get ‘em to budge and ended up having no choice bu AC went out. They partly denied my warranty claim and wrongfully charged for the labor. Couldn’t get ‘em to budge and ended up having no choice but to pay up. And after dropping off the truck, they had the AUDACITY to call me right back and ask if I wanted to SELL THEM THE TRUCK! Can you believe the NERVE? I was only bringing the vehicle in for a warranty repair and some xxxx sales rep calls and says oh how it’s worth a lot and we’d be interested in buying. That is very RUDE and OBNOXIOUS. And then there’s the SPAM. Once they’ve got your e-mail address, forget it. You will be getting spammed, like it or not. I keep hitting the Unsubscribe link, but it amazingly never seems to work and I keep getting more SPAM. I actually got a reply from an “Executive Manager” saying they would remove me and then I got 2 more SPAMs after that. DONE with this dealership and WILL NOT be back. They do exactly all the same crap that makes everyone hate car dealerships so much. This is exactly the kind of xx that gives dealers a bad reputation. More

Easy to make am appointment and great customer service. Affordable repair cost and concern for your safety. . Affordable repair cost and concern for your safety. . More

Jen is my go to advisor. She’s extremely knowledgeable and personable when I bring my car in for service. Definitely keeps me informed of anything going on with our vehicles. She’s extremely knowledgeable and personable when I bring my car in for service. Definitely keeps me informed of anything going on with our vehicles. More

Agradecido por el buen trabajo y la profesionalidad con la que me han atendido Gracias la que me han atendido Gracias More