Elk Grove Subaru

Great car buying experience at Elk Grove Subaru. Elk Grove Subaru gave us the best experience of buying a car, better than we've ever had before. They are great people to work with as we traded a lea Elk Grove Subaru gave us the best experience of buying a car, better than we've ever had before. They are great people to work with as we traded a lease vehicle with negative equity. My wife was so happy to get into her new Outback and out of the costly 4 Runner lease. It was well worth the 2 hour drive to get what we wanted. We love our Subaru with the Crimson Red Pearl color. More

Very good experience. Sales person was knowledgeable and professional. Management and finance was a positive experience. I would recommend this dealership to my friends and family. professional. Management and finance was a positive experience. I would recommend this dealership to my friends and family. More

Great experience! Just a few days ago, my husband and I bought our first 2020 Subaru Outback and we couldn't be happier with our experience at Elk Grove Subaru! Nico an Just a few days ago, my husband and I bought our first 2020 Subaru Outback and we couldn't be happier with our experience at Elk Grove Subaru! Nico and Marissa did a wonderful job and helped us to find the right Outback model. Nico was very knowledgable and answered all of our questions while taking a test drive with us. We never felt pushed to buy a car at any moment, which we appreciate a lot. From the first day, we called Marissa to make an appointment, to having Nico and Marissa as our salespersons, to Mike who made the paperwork a breeze... We had a great experience and will definitely recommend them to anyone who's interested in a Subaru! Thank you to the entire team from Elk Grove Subaru! More

Just bought my second Outback (2020) from Elk Grove Subaru. I worked with the Internet Sales director, Mike Carlson. He was great, very responsive, very friendly. I have been servicing my older Outbac Subaru. I worked with the Internet Sales director, Mike Carlson. He was great, very responsive, very friendly. I have been servicing my older Outback (2011) at Elk Grove and the service department is excellent. More

Marissa was informative and helpful during our car buying process. She walked us through every step! We are first time Subaru owners, and we are very pleased! process. She walked us through every step! We are first time Subaru owners, and we are very pleased! More

Buying a car during Covid Marrisa was very professional, patient and helpful during the process of leasing my new car. She was easy to work with and eager to be of help. I wasn Marrisa was very professional, patient and helpful during the process of leasing my new car. She was easy to work with and eager to be of help. I wasn’t sure of color I wanted. She took the time to take me to the overflow lot to check out my options. Overall experience was great! More

Love this dealer I bought a 2018 Subaru Outback from them 2 years ago. The salesman was very knowledgeable and the transaction was very easy. The car ended up being I bought a 2018 Subaru Outback from them 2 years ago. The salesman was very knowledgeable and the transaction was very easy. The car ended up being a lemon, the windows would not go up or down after 1 year. The car was surrendered and Subaru refunded most of my money. I just purchased a 2020 Outback yesterday. The dealer was very fair, and took into consideration my previous experience to give me a good deal. I hope this one will be good and I recommend this dealer if you are considering a Subaru. More

Very good experience from staff. Although the person we had an appointment with wasn't available we were handed off to another well informed sales rep. Very willing to let us test drive. Seemed that masks had an appointment with wasn't available we were handed off to another well informed sales rep. Very willing to let us test drive. Seemed that masks were optional as several people inside weren't wearing them and our rep put one on when we started talking. Especially liked the transparency of showing us dealer invoice and willingness to make a deal. A key was missing and hopefully that will be sent to us soon. We always find it a bit strange that sales reps need to go into another office to get approval on an offer when the customer can't hear what is being said or negotiated. Overall very good experience. More

The Internet Sales Director Mike Carlsonat Elk Grove The Internet Sales Director Mike Carlson at Elk Grove Subaru was a joy to work with. From the first email to the first call to the first visit face t The Internet Sales Director Mike Carlson at Elk Grove Subaru was a joy to work with. From the first email to the first call to the first visit face to face he was nothing less than Professional, Kind, Compassionate to my needs, Respectful and Punctual. The list goes on. Mike was down to earth and made sure to not waste any of my time. I have been around this industry of selling cars and I have seen the best and the worst of car salesmen. I do believe Mike was by far the BEST! Thank you MIke for your dedication to your customers. Also Thank you for setting my followup learning how to use my vehicle with Ray up. He was also a joy to work with! Not to mention all the perks I got too! Sorry it took me so long to review. More

Great service people and great selection of new vehicles. Very professional and very safety conscious regarding current pandemic. Highly recommend this dealership to anyone looking to buy a Subaru Very professional and very safety conscious regarding current pandemic. Highly recommend this dealership to anyone looking to buy a Subaru More